Why outsource your IT?

10 December 2020, 10:00 GMT
By Louisa Turley

We all know how important IT is to your business – we only have to look at the events of 2020 to realise that having the right IT and technology in place can quite simply make or break your business.

With each passing year the reliance on IT and tech continues to dictate business practise, but keeping up with this pace of change can be challenging, particularly without the resources, budget or knowhow. Having someone in your team who is ‘a bit techy’ could help for minor problems, but what if you have a complete loss of connectivity, a glitch in your software system, or even a data breach?

There are a number of reasons why a business would choose to outsource their IT including;

  • Your IT department is too busy or needs additional help and support
  • You’re wasting valuable time, money and resources on an internal IT department
  • You simply want to reduce the overall cost of your technology hardware & support

Outsourcing your IT however, doesn’t mean transferring ‘all’ of the responsibility of your IT function, in fact, the appeal lies in its flexibility. Depending on what works for a business, some may opt to fully outsource all of their IT & tech needs, whilst for others, outsourcing elements can simply add value to an existing IT set up.

There are any number of IT services that can be outsourced, with some of the most popular including; helpdesk support, cyber security, cloud computing, network management and connectivity. Let’s explore some of the benefits:

Control IT costs:

Keeping your IT costs inline or saving money will certainly be high on the agenda for most organisations, and can be achieved in a number of areas by outsourcing your IT. Fixed costs, where you only pay for what you need or use allows for effective budgeting, whilst the cost of updating and supporting IT software or hardware is greatly reduced. Additionally, the assurance that your IT is maintained and monitored safeguards against any costly ‘surprises’.

Qualified & Experienced :

It’s understandable that a majority of businesses simply don’t have the budget to employee an expert in every field of IT. Outsourcing connects businesses to expert technicians who are experienced, certified and trained to offer top level support and guidance that would otherwise be unattainable to smaller businesses.

The latest technology:

Just keeping up with the latest technology is a job in itself. An outsourced IT provider has direct access to the latest news and updates and can help you take advantage of new advances and trends in real-time. What’s more, projects that would ordinarily take weeks, or even months to prepare and implement, can be deployed quickly and seamlessly by a team of qualified experts.

Better productivity:

Employees only have a limited amount of time and attention they can share amongst all of the IT demands. Whether you have an in-house ‘IT guy’ or you’re juggling multiple roles in the business, valuable time could be lost attending to menial IT tasks or trying to understand complicated IT projects. Outsourcing can transfer the responsibility of maintaining your IT systems, freeing your time to spend on more meaningful business strategies.

Compliance & Security:

Every business carries risk. But nominating just one employee to look after your data and system security could prove to be a compliance a risk. With the increasing variety of online threats, businesses need to be confident that they can keep pace with changing security risks, and the technology needed to counter this. Outsourcing IT, often means outsourcing to IT providers who themselves adhere to strict security regulation and practises. The services they provide will offer expert monitoring 24/7, responding to threats in real-time and whilst storing your data in state-of-the-art facilities.

24-hour monitoring & support:

When you switch off at the end of a working day, it’s sometimes easy to forget that your systems are working around the clock to keep your data and services on-line and secure. An outsourced IT provider utilises 24 hour monitoring software to regularly check your systems and proactively identify and fix issues often before you’re even aware. With IT issues occurring at any given time, out of hours support can be provided to get you back up and running outside of the traditional ‘9 till 5’.

These benefits however, are only attainable providing you are able to outsource to a reliable IT provider. There are plenty of pitfalls to be mindful of when selecting your IT partner which are explored in our next guide: ‘5 steps to finding the right IT provider’.

Why EBC Group?

With over 30 years’ experience in the IT industry, EBC Group understands the complexities that technology can bring. It can be like unraveling spaghetti especially if there has been under-investment in the past. Their experience means that they understand the common problems associated with software and IT systems which enables them to identify the issues quickly and resolve them.

 

EBC Group also has the ability to identify exactly what technology your business needs and by completing a simple IT audit we can understand the current IT status and look for ways to make them more efficient, cost-effective, and easier for the end-user. Whether that’s outsourcing a single IT element or by providing a full infrastructure outsource, they can safeguard your business to make certain that it’s fit for the future.

For more information on EBC Group’s IT solutions contact hello@ebcgroup.co.uk  or Get in Touch here

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