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IT Support Wolverhampton

Get award-winning IT support for businesses in Wolverhampton

EBC Group provides a range of award-winning IT solutions and IT support to companies in Wolverhampton and across the UK. We partner with you to help manage, plan, implement and support your IT and technology solutions and operations.

EBC Group is heavily involved in the Wolverhampton area and already provides IT support and services to a wide range of local companies. These include manufacturer BST Supplies and Rolovet, and Health and Safety Consultants RG Wilbrey. As well as providing managed services to Wolverhampton Racecourse, we are also their commercial partner, sponsoring the EBC Technology Suite. For more information on our work with these businesses, browse our full selection of case studies


Contact us for IT Support

Speak with a member of our team to see how we can help.

IT Support transparent circle

Wolverhampton Bespoke IT Support

We understand that your time is precious, and you need a support service you can rely on. Whether you’re looking for basic support, or full infrastructure redesign and implementation, EBC Group can help. We will also provide 24/7 monitoring for your systems.

We are committed to helping businesses in the local Wolverhampton area with their IT management. Managed IT support enables you to get on with developing and running your business without the hassle and stress of managing your IT systems alone. 


Why Partner with EBC Group for your IT Support?

As a total solutions provider, we offer a comprehensive range of IT solutions including; telephony, connectivity, information management and managed print services.

Managed IT support is a bespoke, full management service. Together we can define the services that your company needs, the support level you’d like, and also offer a range of IT support packages and pay-as-you-go services. Our consultative approach allows businesses to make significant savings, which they can re-invest in their infrastructure and future-proof their systems. Find out more about all the benefits of outsourcing your IT.

We have demonstrated the success of this type of partnership with our long-time partner; Talbots Law. Talbots Law originally contacted us in regard to inconsistencies in their printing environment. Since then, we have addressed their IT infrastructure, put in place a new telephony system and provided managed IT solutions


Call our IT Support Line:

0121 585 4404

Our Wolverhampton Clients

BST Supplies
Highfields School


Find out more about how we help businesses in Wolverhampton

A Wolverhampton Law Firm’s Digital Transformation with EBC Group


What are people saying about EBC Group?

The cloud offers more flexibility for our staff and the opportunity for them to work across any of our offices, not to mention when on-site with companies or during time in court. Staying ahead of the competition when it comes to technology is crucial to our growth plans.

Mary Mocklow, Managing Director , Talbots Law

IT Support features and benefits

Locating Person

Proactive automated server monitoring across your entire network, meaning we can identify malicious threats before they impact your business

Update Software
Patch Management

Fully automated Patch Management and automatic software updates– Microsoft (Servers and Workstations). To keep all of your systems up to date and fully secure with the latest patches and fixes

Remote Support

Full remote access to all devices, allowing fast resolutions of user end issues and decreasing downtime for your employees, allowing them to work smoothly


Performance reporting is available for discussion with your account manager to identify where we can improve your technology. Keeping your business running efficiently


Software Deployments, scripting for repeated tasks, proactive maintenance. Meaning, that we are always making fixes as they appear without you even knowing or having to worry

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none Windows devices. So we can keep a record of all your devices and support all windows and non-windows hardware and software

Calculate IT support costs

See your estimated support costs.

Frequently Asked Questions

Do you offer 24/7 IT Support?

We provide 24/7 proactive monitoring and management as part of our IT Support Packages

For remote helpdesk support and on-site based support in Wolverhampton, our standard opening hours are Monday to Friday, 8.30 am to 5.30 pm. We also offer a bespoke out-of-hours support package which includes weekend cover if required, so your business gets the IT Support it needs when it needs it.

How much does IT support cost?
We offer 3 types of support via our Managed Services; either Per User, Per Server or Retainer Agreements, based upon 15-minute support vouchers.

So your IT support cost will be determined by the following:
  • The number of users
  • The number of servers
  • Number of workstations  
Use our IT support cost calculator below and get a quick quote today!
Are you a Microsoft Certified Partner?

EBC Group is a Microsoft Silver Partner and a Microsoft Authorised Education Partner (AEP). We provide full management and support for Office 365 as well as additional services for Backup and Disaster Recovery. These accreditations also mean we can often pass significant cost-savings and discounted licensing to charity and not-for-profit organisations, such as those in the education, sports and third sector

What is your average response time?

We will respond to your issue within one hour and will aim to act and resolve your problems within 24 hours. We can also arrange standard or bespoke SLAs for agreed hours of cover, which can include extended hours of cover on evenings or weekends, or cover for different types of hardware needing IT support and monitoring.

Simply get in touch to discuss your support requirements.

What do you specialise in?

Our speciality is offering a range of fully managed IT support services to businesses in Wolverhampton and across the UK. We work with clients in a variety of industries, including Legal, Hospitality and Manufacturing.

What type of IT support do I need?

Deciding what type of IT Support you need will depend upon your current setup and resources. Answer the below questions to help you determine what type of IT management is ideal for your business.

  • Do you need to completely outsource all of your IT Support, or do you have an internal IT person/team in place, and you just need some additional support?
  • When do you need IT Support, only during the working day, or do you need additional cover on evenings and weekends?
  • Do you need remote support only, or do you require an on-site engineer on certain days?
  • Is your team office based, working from home, or a mixture?

    We specialise in partnering with a wide range of clients, each with their bespoke requirements. Talk to us about how we can help, or take our IT Solutions quiz here to determine the ideal services for your business.
Why is EBC Group different to other IT Support Providers for Wolverhampton?

At EBC Group, we believe in creating a close partnership, so that we can understand your business needs and provide the IT Support you require. With us, you can concentrate on running your business whilst we plan, implement and support your IT and technology.

We aim to have IT issues resolved as quickly and efficiently as possible, as we understand how disruptive and costly this can be for your business. With EBC Group, you will always speak to a welcoming and fully certified member of our in-house IT service desk team, who will aim to resolve your problem as quickly as possible, with minimum disruption for you.

We will also assign you a dedicated Account Manager to meet with you regularly and discuss any issues or future requirements. So you have the full management and support you need.

How do we access IT Support in Wolverhampton?

We offer a variety of ways to contact our IT Service desk. By telephone on 0121 585 4404 or via email: techsupport@ebcgroup.co.uk.

Our user-friendly Digital Ticketing System provides clients with an easy and efficient way of communicating with the helpdesk, and you’ll also have access to a dedicated technician.

Our IT Services

As an integrated Managed Service Provider we can provide service across a range of technology to suit your business needs.

Cloud Hosting
Cloud Hosting
Cyber Security
Cyber Security
Disaster Recovery
Disaster Recovery
Print & Data
Print & Data

IT Support for Remote workers

You can rely on us to take responsibility for your IT systems, monitoring them on a 24/7 basis and conduct regular health checks and proactive reviews. We can resolve issues remotely from our IT support helpdesk and visit your workplace in Wolverhampton to carry out on-site support. 

Our IT technicians are fully qualified to help when IT issues arise, you can count on us to act quickly and do everything in our power to resolve it at the earliest opportunity. 

Browse our IT Resources & Blogs here

Arrange a FREE IT Audit for your business

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