Organisations of all sizes often struggle to maximise the potential of their in-house IT teams, who can be fully occupied with high-priority tasks, and have minimal time remaining to look at longer term projects or initiatives that will add value.
Even if your team is working efficiently, the costs of employing an in-house IT team will be higher than paying an outsourced provider. Your team may not necessarily have the experience to cover all the technology systems you require that you would be able to call upon with a managed service provider (MSP). When employing your own team will also take into account sickness and holidays that would not occur with an outsourced team.
With an MSP you can choose which IT tasks are managed day to day in your business, and which ones you want to be managed externally. This can allow you to free up time from many time-consuming, complex or routine tasks.