Career Opportunities

Sales Administrator

Salary: TBC

Location: Halesowen

An exciting opportunity has arisen for a full time Sales Administrator to join an industry leading integrated technology provider based in Halesowen, Birmingham.

EBC Group has a wealth of experience in providing managed office services to businesses across the UK. At the forefront of business innovation, EBC Group now encompass a comprehensive range of managed services from print solutions and document management to IT services, cloud computing, disaster recovery and unified communications.

The Sales Administrator will be responsible for reception work, data inputting, dealing with a Sales Order Process and assisting the sales team in general administration tasks.

The candidate must have:-

• Excel knowledge
• Sage 200 knowledge
• Prior knowledge of SOP processes
• Be a team player
• Strong IT skills
• Highly driven and resilient personality
• Excellent communication and organisational skills
• Good telephone and Customer Service Skills

The hours of work are Monday to Thursday 8.30am – 5.30pm and Friday 8.30am – 5pm

Telemarketing Executives

We have opportunities for experienced Telemarketers to join our New Business team based in Halesowen. EBC Group has a wealth of experience in providing managed services to businesses across the UK, including IT services and solutions, Cloud Computing, Disaster Recovery, Information Management and Managed Print Services.

This is an exciting role within an existing team which offers the right candidates excellent earning potential as well as the opportunity to progress within the company.

The Telemarketing Executives will work within an existing team of Telemarketers within our Marketing department. This is a vital role in our sales operation generating new business appointments for our Sales Specialists to attend. 

The role will involve:

• Making outbound telephone calls to book appointments for our team of Sales Specialists
• Using a CRM system to manage business calls and book appointments
• Sourcing potential new leads via a range of sources, including social media such as LinkedIn and business publications
• Following-up regular marketing campaigns across our product portfolio.
• Liaising with sales team regarding new prospects
• Work closely with the Marketing team to execute timely and effective campaigns
• All related sales administration

The essential qualities required include:

• Proven experience of telesales or cold-calling within a managed services, IT or similar role.
• Successful ability to convert prospects and leads into sales appointments
• Excellent communication skills, both written and verbal
• Professional, with a high degree of self-motivation, drive and ambition
• Ability to work under pressure and under their own initiative
• Numeracy skills with a good aptitude for arithmetic
• Ability to expand product knowledge on a range of IT Services, Telecoms, Information Management and Photocopiers / Managed Print Services.

We are looking for candidates of high calibre and are willing to offer an excellent basic salary as well as an uncapped commission structure.

If you are interested in the role please email lorraine.adams@ebcgroup.co.uk