Career Opportunities

New Business Executive (Telesales)

Salary: Negotiable – (Excellent basic and commission package for the right candidate)

Location: Halesowen

An exciting opportunity has arisen for an experienced New Business Executive to join an industry leading integrated technology provider based in Halesowen. EBC Group have a wealth of experience in providing managed services to businesses across the UK, ranging from; print solutions and document management to IT services, cloud computing, disaster recovery and unified communications.

This is an exciting role within an established and growing business which offers the right candidate excellent earning potential as well as the opportunity to progress within the company.

The New Business Executive (Telesales) will work within the Telemarketing department and will be a vital role with the sales operation, helping to generate appointments with new business, for Sales Specialists to attend. To be considered for the role the candidate must have been successful within a previous Telesales role within a managed services or IT role.

The New Business Executive role will involve:

• Making outbound telephone calls to book appointment for sales specialists
• Using a CRM system to manage business calls and book appointments
• Sourcing potential new leads via sources including social media and business publications
• Carrying out weekly campaigns on our product sets to increase sales
• Liaising with sales managers and teams regarding new prospects
• Work closely with Marketing Manager to execute timely and effective campaigns
• All related sales administration

The essential qualities required for the New Business Executive include:

• Proven experience of telesales or cold-calling within a managed services or IT role
• Successful ability to convert  new business into appointments or sales
• Excellent communication skills, both written and verbal
• Professional, with a high degree of self-motivation, drive and ambition
• Ability to work under pressure and under their own initiative
• Numeracy skills with a good aptitude for arithmetic
• Ability to expand product knowledge on a range of IT Services, Telecoms, Document    Management and Photocopiers / Print Solutions.

We are looking for candidates of high calibre and are willing to offer an excellent basic salary as well as an uncapped commission structure.

If you meet the criteria above, please apply online today.

1st Line/2nd Line Support Engineer

Salary:  £17 - £23k dependent on experience

Location: Halesowen

An exciting opportunity has arisen for an IT Services Technician (1st/2nd line support engineer) to join an industry leading integrated technology provider based in Halesowen, Birmingham.

This person will join an existing technical services team delivering first line and second line support  to clients.

EBC Group has a wealth of experience in providing managed office services to businesses across the UK. At the forefront of business innovation, EBC Group now encompass a comprehensive range of managed services from print solutions and document management to IT services, cloud computing, disaster recovery and unified communications.

EBC are a growing, well established & financially secure privately owned company in high growth stage with numerous implementation projects on the go & several ready to start.

The ideal person must have worked with the following: -

• Microsoft  Active Directory (2003 à 2012)
• Microsoft Server (2003 – 2012 R2)
• Exchange Server (2003 à 2013)
• Microsoft Office
• Dynamical Host Control Protocol (‘DHCP’)
• Domain Name Services
• Windows 7 – 10
• IP Networking
• Desktop Operating Systems
• Office Applications