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    Careers at EBC group

    We’re always on the lookout for ambitious and innovative people

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    Exciting new opportunities

    The IT market is growing and so is EBC Group! To keep up with all the exciting new opportunities in our field, we're expanding our team across several departments. We're in search of remarkable individuals to be part of our dynamic team. If you're looking for a fulfilling career with a cutting-edge IT provider, come and join us at EBC Group!

    We’re always on the lookout for ambitious and innovative people to join our successful team. In return we offer employees a rewarding career within a dynamic and fast paced environment as well as a range of benefits.

    To apply for any of the jobs below please contact our Head of HR; Donna.MacDonald@ebcgroup.co.uk

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    Latest opportunities

    Installation Technician

    EBC Group (UK) Limited are seeking a skilled and detail-oriented Installation Technician to join our team based in Halesowen. As an Installation Technician, you will be responsible for efficiently and effectively installing Desktops, Laptops and Mobile Devices at customer sites. Your expertise and commitment to delivering high-quality work will play a vital role in ensuring customer satisfaction and the successful operation of our products.

    The ideal candidate must be able to:

    • Complete site surveys and technical documentation of deployed solutions in detail
    • Must be able to attend customer sites and provide professional customer service.
    • Have great organisation skills working in a team and/or with EBC Group clients.
    • Be a great communicator to discuss client expectations and complete handovers to the support team.

    The Ideal Candidate must have Experience in:

    • Office 365 product portfolio, deployment and administration.
    • Connecting devices to remote desktop solutions and thin technologies.
    • Desktop OS and Office Applications.
    • Must have experience in setting up and deploying laptops, desktops and mobile devices.
    • Endpoint Security Solutions.

    The ideal candidate is required to have:

    • Great customer service skills
    • Knowledge of / or interest in technology
    • Be a confident communicator via email and telephone
    • A methodical approach to troubleshooting issues.
    • Be a team player.
    • Hardware knowledge to be able to replace batteries, hard disks etc
    • Driving Licence

    Experience / knowledge of the following would be advantageous:

    • Windows Server
    • Active Directory
    • Remote Desktop Technologies
    • Windows Operating Systems
    • Network Fundamentals
    • Installation of financial software

    Responsibilities

    • Desktop, PC, Laptop and mobile devices rollout/migration
    • Assist with Cyber Essentials audit and remediation for customers.
    • Software Installation and Upgrades as necessary
    • Assisting Senior Engineers with project
    • Upgrade hardware as necessary
    • Stay up-to-date with the latest industry trends, technologies, and best practices related to installation and maintenance.
    • Follow all safety guidelines and protocols to ensure a safe working environment for yourself and others.

    The role will require both office and on-site work, so you must have a driving licence and be located within commutable distance to Halesowen.

    Salary range: £23,000 to £26,000 per annum (plus either Company car or Car Allowance)

    Benefits:

    • Company pension
    • Cycle to work scheme
    • Free parking
    • On-site parking
    • Sick pay

    Schedule:

    • Monday to Friday

    Ability to commute/relocate:

    • Halesowen: reliably commute or plan to relocate before starting work (required)

    Education:

    • GCSE or equivalent (preferred)

    Experience:

    • Technical support: 1 year (preferred)
    • Customer service: 1 year (preferred)

    Work Location: In person

     

    About EBC Group

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    Established

    We were established in 1989 and have been helping businesses for over 30 years.

    Compliance

    Accreditation

    Accredited to the highest levels, including ISO 9001 and ISO27001, Cyber Essentials Plus and regulated by the FCA.

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    Award winning

    Our expertise and commitment to customers has been recognised at a number of IT industry awards.

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    Solutions Provider

    The simplicity and cost-saving of only dealing with one provider who manages all your technology.

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    Technology partners

    We are accredited to the highest levels by a range leading global technology providers.

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    In-house expertise

    Everything we do is managed, maintained and supported by our own specialist team.

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