Career Opportunities

Telemarketing Executives

We have opportunities for for experienced Telemarketers to our New Business team based in Halesowen. EBC Group has a wealth of experience in providing managed services to businesses across the UK, including IT services and solutions, cloud computing, disaster recovery, Telephony, Information Management and Managed Print Services.

This is an exciting role within an existing team which offers the right candidates excellent earning potential as well as the opportunity to progress within the company.

The Telemarketing Executives will work within an existing team of Telemarketers within our Marketing department. This is a vital role in our sales operation generating new business appointments for our Sales Specialists to attend. 

The role will involve:

• Making outbound telephone calls to book appointments for our team of Sales Specialists
• Using a CRM system to manage business calls and book appointments
• Sourcing potential new leads via a range of sources, including social media and business publications
• Following-up regular marketing campaigns across our product portfolio.
• Liaising with sales team regarding new prospects
• Work closely with the Marketing Manager to execute timely and effective campaigns
• All related sales administration

The essential qualities required include:

• Proven experience of telesales or cold-calling within a managed services, IT or similar role.
• Successful ability to convert prospects and leads into sales appointments
• Excellent communication skills, both written and verbal
• Professional, with a high degree of self-motivation, drive and ambition
• Ability to work under pressure and under their own initiative
• Numeracy skills with a good aptitude for arithmetic
• Ability to expand product knowledge on a range of IT Services, Telecoms, Information Management and Photocopiers / Managed Print Services.

We are looking for candidates of high calibre and are willing to offer an excellent basic salary as well as an uncapped commission structure.

If you are interested in the role please email lorraine.adams@ebcgroup.co.uk

2nd Line Support Engineer

Location: Halesowen

An exciting opportunity has arisen for a 2nd line support engineer to join technology provider EBC Group, based in Halesowen, Birmingham.

This person will join an existing technical services team delivering tailored, bespoke & sometimes complex solutions into clients.

EBC Group has a wealth of experience in providing managed office services to businesses across the UK. At the forefront of business innovation, EBC Group now encompass a comprehensive range of managed services from print solutions and document management to IT services, cloud computing, disaster recovery and unified communications.

EBC are a growing, well established & financially secure privately owned company in high growth stage with numerous implementation projects on the go & several ready to start.

The ideal person must have worked with the following: -

•  Active Directory (2003 - 2012)
• Microsoft Server (2003 – 2012 R2)
• Exchange Server (2003 - 2013)
•  RDS Services (2003 - 2012 R2)
• Mobile Device Configurations
• Desktop OS & Office Applications (Windows 7 & Windows 8, Office 2003 - 2013)
• Firewall’s and Routing (VPN tunnels, remote access vpn’s)
• Web Filtering and Spam Filtering Solutions
• Anti-virus Solutions
• Backup Solutions (Image based solutions)

It would be advantageous if they had worked on:-

Virtualisation technologies, preferably:

• VMware vSphere
• VMware Horizon View
• Storage Devices (SAN – DAS, iSCSI, Fibre)
• Virtualisation backup solutions