Careers at EBC group
We’re always on the lookout for ambitious and innovative people

Exciting new opportunities
The IT market is growing and so is EBC Group! To keep up with all the exciting new opportunities in our field, we're expanding our team across several departments. We're in search of remarkable individuals to be part of our dynamic team. If you're looking for a fulfilling career with a cutting-edge IT provider, come and join us at EBC Group!
We’re always on the lookout for ambitious and innovative people to join our successful team. In return we offer employees a rewarding career within a dynamic and fast paced environment as well as a range of benefits.
To apply for any of the jobs below please contact our Head of HR; Donna.MacDonald@ebcgroup.co.uk
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Latest opportunities
Telesales Agent
Position Overview
As a Telesales Representative, you will play a key role in contacting potential customers, both warm and cold. Your primary responsibility will be to build rapport, understand their needs, and create appointments for the sales team to follow up on. This is an excellent opportunity for someone with strong communication skills to continue their career in a results-driven environment.
Key Responsibilities
- Contact cold prospects via phone calls and emails to understand their requirements and provide information about our products/services.
- Effectively communicate the value proposition of our offerings and address any concerns or questions.
- Build and maintain strong customer relationships to foster repeat business and customer loyalty.
- Achieve weekly and monthly targets through effective lead follow-up and conversion strategies.
- Keep accurate records of customer interactions, update the CRM system, and provide regular reports to the Sales Manager.
- Collaborate with the sales team to share insights and contribute to continuous improvement in sales strategies.
Qualifications and Skills
- Comfortable making cold calls
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Results-driven with a strong focus on meeting and exceeding sales targets.
- Familiarity with CRM systems and sales software is a plus.
- Strong organisational and time-management skills.
If you are an ambitious individual with excellent communication skills, we would love to hear from you.
Working Hours: 8:30am – 5:30pm (Monday to Thursday), 8:30am – 5:00pm (Friday)
Pay: From £25,500.00 per year
Ability to commute to: Halesowen, B63 1ED
To apply, please email aidan.halling@ebcgroup.co.uk
About EBC Group
Established
We were established in 1989 and have been helping businesses for over 30 years.

Accreditation
Accredited to the highest levels, including ISO 9001 and ISO27001, Cyber Essentials Plus and regulated by the FCA.

Award winning
Our expertise and commitment to customers has been recognised at a number of IT industry awards.

Solutions Provider
The simplicity and cost-saving of only dealing with one provider who manages all your technology.
Technology partners
We are accredited to the highest levels by a range leading global technology providers.

In-house expertise
Everything we do is managed, maintained and supported by our own specialist team.