Position Overview
As a Telesales Representative, you will play a key role in contacting potential customers, both warm and cold. Your primary responsibility will be to build rapport, understand their needs, and create appointments for the sales team to follow up on. This is an excellent opportunity for someone with strong communication skills to continue their career in a results-driven environment.
Key Responsibilities
- Contact cold prospects via phone calls and emails to understand their requirements and provide information about our products/services.
- Effectively communicate the value proposition of our offerings and address any concerns or questions.
- Build and maintain strong customer relationships to foster repeat business and customer loyalty.
- Achieve weekly and monthly targets through effective lead follow-up and conversion strategies.
- Keep accurate records of customer interactions, update the CRM system, and provide regular reports to the Sales Manager.
- Collaborate with the sales team to share insights and contribute to continuous improvement in sales strategies.
Qualifications and Skills
- Comfortable making cold calls
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Results-driven with a strong focus on meeting and exceeding sales targets.
- Familiarity with CRM systems and sales software is a plus.
- Strong organisational and time-management skills.
If you are an ambitious individual with excellent communication skills, we would love to hear from you.
Working Hours: 8:30am – 5:30pm (Monday to Thursday), 8:30am – 5:00pm (Friday)
Pay: From £25,500.00 per year
Ability to commute to: Halesowen, B63 1ED
To apply, please email aidan.halling@ebcgroup.co.uk
