Worcestershire County Cricket Club (WCCC) has been a pillar of the sporting and cultural landscape in the heart of Worcester since 1865. With a strong heritage and deep community ties, the club continues to grow — both on and off the pitch. However, like many organisations, it faced increasing pressure to modernise its IT systems to meet the demands of a digital-first world.
That’s where EBC Group stepped in.
About Worcestershire County Cricket Club:
Founded in 1865, Worcestershire County Cricket Club is one of England’s 18 first-class county clubs, with a rich heritage and strong roots in the heart of Worcester. The club plays its home matches at the iconic New Road ground, renowned for its picturesque riverside setting and historic pavilion. Over the years, Worcestershire CCC has developed a proud tradition of nurturing homegrown talent and has produced numerous international cricketers. Committed to excellence both on and off the field, the club plays a central role in the local community and continues to inspire the next generation of players and supporters.
Beyond the boundary, the club plays an important role as a cultural and social hub within Worcestershire. Hosting a variety of events, community initiatives, and engagement programmes, Worcestershire CCC strives to make cricket accessible and inclusive for all.
The Challenge
Before engaging EBC Group, WCCC was grappling with a range of IT issues that impacted both day-to-day operations and strategic development. The club needed more than a quick fix — it needed a partner who could deliver lasting solutions to complex challenges.
Challenges at a Glance
Outdated Systems: The club’s legacy infrastructure lacked the flexibility and efficiency required for modern operations, slowing down communication and limiting collaboration between departments.
Limited Remote Access: Sales, marketing, and coaching staff often work off-site but struggled with poor access to core systems, impacting productivity and responsiveness.
Unreliable Connectivity: Match days exposed serious weaknesses in the network, with slow or unstable connections threatening critical functions like ticketing and service delivery.
Data Management & Security Concerns: WCCC held sensitive data but lacked the tools and protocols to protect it effectively, raising concerns around compliance and cybersecurity.
The Solution
EBC Group took a consultative approach, carefully assessing WCCC’s needs and building a bespoke IT solution that addressed immediate concerns while preparing the club for long-term success.
Solutions at a Glance
Comprehensive Infrastructure Upgrades
We replaced outdated systems with a modern IT environment, including cloud-based storage and backup, boosting flexibility, scalability, and resilience.
Enhanced Connectivity and Network Reliability
We replaced outdated systems with a modern IT environment, including cloud-based storage and backup, boosting flexibility, scalability, and resilience.
Secure Remote Access
By implementing secure access protocols and modern collaboration tools, remote and hybrid staff could finally work efficiently from any location, without compromise.
Cybersecurity and Standardisation
We introduced strong security measures and a standardised desktop setup across the club, reducing risk, simplifying IT management, and improving user experience.
Seamless Project Delivery and Long-Term Partnership
From start to finish, EBC Group delivered with precision and care. A dedicated project plan ensured smooth onboarding, minimal disruption, and on-time completion — even during WCCC’s busiest periods.
The feedback from staff was overwhelmingly positive. From day one, users experienced improved performance, faster access, and better collaboration across departments.
What truly sets this project apart, though, is the ongoing relationship. With dedicated account management and responsive support, WCCC knows they can rely on EBC Group for any IT-related needs, both now and into the future.
A Foundation for the Future
Worcestershire County Cricket Club can now look ahead with confidence, knowing that its IT systems are built for the future. As the club continues to serve its community and grow its presence, EBC Group will remain a trusted technology partner, helping to deliver exceptional experiences to players, supporters, and partners alike.
Results That Speak for Themselves
The results of the partnership are already making a difference:
✅ Enhanced system reliability and user experience
✅ Improved support for remote and hybrid working
✅ Greater resilience and data security
✅ Streamlined communication across the club
Full Case Study Available Here:
Worcestershire County Cricket Club
Industry: Sports IndustryLocation: Worcester
