Lady on comms phone in office

Unified Communications

Bringing all your communications sources together in one simple interface

Offering a host of Unified Communication and Collaboration (UC&C) solutions that integrate, simplify and unify your business communications in order to optimise your digital workforce.

EBC Group’s Unified Communication and Collaboration (UC&C) solution brings together your email, text and voice work seamlessly with live voice, audio, video conferencing, and web collaboration, in one easy to use interface. 

Unified Communications refer to the method by which messages from a variety of sources, such as IP telephony, email or video can be brought together in a single platform for the user to access, in real-time, wherever they may be.

UC&C tools are an integral part of creating a digital workplace and are key for keeping a remote workforce connected.

For example, they will be able to receive a voicemail message and choose to access it through either e-mail or a mobile phone.

EBC Group’s unified communications platform runs on Swyx, which provides the most advanced IP-based communication system on the market.

Swyx offers you all the functionality of a traditional telephony system with so much more, including integrating voice with messaging and rich presence.

Tools such as Microsoft Teams makes collaboration via chat and video conferencing a simple and effective way to communicate.

0 %

revenue growth for UC in 2019

0 %

40% of SMEs have deployed unified communications

0 %

of organisations have deployed part of their UC solution in the cloud

Features and benefits

Presence

Instantly see the availability of others, and display your own status saving time and avoiding unsuccessful communication attempts.

Unified Messaging

Make your communication environment unique to you, by branding with specific contact information and quick dials.

Single Number

One single number is easily routed to your mobile, desk or home phone, so you never miss a call again.

Corporate Contacts

Linking up phone books across all locations saves time trying to retrieve contact details when you need them most.

Click to Dial

Connect directly from Outlook or a web browser, without having to leave an application to type in a number.

Customisable

Make your communication environment unique to you, by branding with specific contact information and quick dials.

See your telephony costs

Our Clients

Success Story

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