EBC Direct Calling for Teams

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Use Microsoft Teams as your cost effective business phone system

EBC Direct Calling is a flexible, accessible way of making external calls directly from Microsoft Teams. Enabling you to make free calls with enhanced call control features and carrier grade infrastructure via direct routing.

EBC Direct Calling is a lower cost alternative to Microsoft’s Business Voice package, plus you also benefit from an additional 800 free bundled minutes every month.

EBC Direct Calling Package

EBC 365 Phone System
EBC Direct Routing License
EBC Call Plan (incl. 2000 minutes to local, national and UK mobiles)

£11.99 per month

A valid Microsoft Office Enterprise license is required. Please speak to EBC Group if you require a new license or you’re unsure which you currently have.

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Enhance your calling package

Get the most out of your Microsoft Teams experience with a range compatible business phones and other conference hardware.

A range of audio and video device solutions cover everything from personal and team collaboration to huddle rooms and large conference rooms.
Voice and video devices from entry to premium level, flexible enough to fit any budget.
Plug-and-play. Users get their phones, plug them into the network and are ready to start working.

See our recommended products below or our full range of Microsoft Teams compatible telephony products

1

Video Phone (with built-in camera)

£6.50 per month*

2

Stereo, Bluetooth & USB Headset & Camera

£5.50 per month*

* Prices based on 5 year lease agreement

Features and benefits

Voice enablement

Enable full PSTN breakout to the public telephone network

Reduce telephony bills

EBC Direct Calling is a lower cost alternative to Microsoft Calling Plans and allows you to maximise existing 365 license costs.

Simplicity

Manage one unified and consolidated audio, video, and web conferencing solution rather than several products from multiple providers.

Stress Free Migration

Whether you are already using Microsoft Teams or completely replacing your existing phone system, we ensure a smooth and seamless migration to EBC Direct Calling.

Fully Managed

Completely managed service within our datacentres with full support from our team of experienced engineers

Full integration

EBC Direct Calling s a modern cloud-based telephony solution that integrates into Office 365. Transform how work gets done by unifying calling, chat, meetings, calendar, and email for an all-in-one communication solution.

Direct Routing refers to the process of routing Microsoft Teams to the PTSN (traditional phone network). Although until recently Teams has been mainly used as an internal communications tool, it is now possible to develop the platform to be used as a fully fledged business telephone system. There are essentially two ways of doing this:

Microsoft Teams Direct Routing:

Created and maintained by Microsoft in the cloud, these plans essentially turn Teams into a fairly light-touch hosted PBX, tightly integrated with the rest of Teams’ functionality. This option is expensive and only available in a limited number of geographical areas. Porting numbers can also be confusing and time consuming, with no dedicated contact to help with the process.

EBC Direct Routing:

Enables your business to connect Microsoft Teams to a telephony provider such as EBC Group. This allows you to take advantage of cheaper call rates, more flexibility with full support provided by EBC Group. Direct routing is seen as attractive to organisations because it gives them the flexibility to choose their own telephony provider, whilst retaining full integration with the Microsoft Teams platform.

Find out more about direct routing for Microsoft Teams in our Guide.

EBC Direct Routing is a full cloud solution that allows businesses to use Microsoft Teams to make and receive external calls without requiring Microsoft Calling Plan licenses or on-premise equipment. To place and receive calls, Phone System users can use their mobile devices, a headset with a laptop or PC, or Microsoft-certified IP Phones.

Find out more about direct routing for Microsoft Teams in our Guide.

Existing Users:

Businesses who already use Microsoft Teams within their organisation for internal communication, can now encompass their external communications too. Rolling all your communications into one manageable platform eliminates the need for an external business phone system (PBX) and its associated costs, as well as providing a more solid integration between systems.

Limited Support:

Through reputable and certified Microsoft Partners such as EBC Group, businesses with limited in-house expertise, such as small IT teams (or lack of) can leverage providers to install and support Microsoft Teams and EBC Direct Routing, as well as any other associated equipment.

High call users:

Additionally, businesses who are still using Microsoft Calling can now move away from this expensive alternative, in favour of EBC Direct Routing, which is the obvious choice for businesses that make a reasonable amount of outbound and international calls. Direct Routing will always provide a much cheaper reoccurring price per user, per month than Microsoft ’s own calling plans.

Find out more about direct routing for Microsoft Teams in our Guide.

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