ebcCloud Managed

EBC Group are a Gold Dell Technology Partner with our latest data centre being a pure Dell EMC environment running on 14th Generation Dell EMC series servers. Utilising the very latest VMware based cloud virtualisation platform, EBC Group can offer scalable, high performance, geo-resilient cloud compute.

Multiple geo-located award-winning Dell EMC Hybrid storage arrays feature advanced automated tiered storage with automated failover technology to ensure client data is replicated in real-time across each datacentre. Intelligent deduplication and compression on both SSDs and HDDs make for great performance and maximum cost-savings.

Due to IO demand vs capacity the storage is configured with a hybrid approach making use of both solid state storage and spinning disks. This offers superior performance to an end user at far less costs than a typical on premise capital investment of this type.

EBC Group utilise a number of monitoring platforms to ensure a streamlined service guaranteeing the highest levels of uptime and performance. All hardware and network connectivity across all of our datacentres will be monitored and our datacentre team will be proactively alerted if there is an event outside of the defined tolerances. In addition to notifying the datacentre team, it is also used to notify clients via SMS alerts.

In addition to proactive alerts, it’s used as a reporting tool to present customers with easy to understand reports showing usage, trends, growth etc. Firewalling on a per client basis will be integrated into WatchGuard Cloud for visibility into inbound and outbound traffic. EBC Group at the service provider level will ensure the edge network is secured with decisions made based on the visibility available.

This enables EBC Group to obtain a high-level, aggregated “bigger picture” view of network activity that pinpoints top threats and trends, active policies and traffic patterns, and correlated views of top users and applications.

Datacentre backup and replication monitoring is integrated into Veeam’s Availability Console. Veeam Availability console is a central backup management solution which is used by EBC Group to monitor and report on client backups and replications.

Veeam’s Availability console is directly integrated into EBC Group’s service delivery system, which in turn automatically creates and assigns support tickets to ensure proactive resolution to backup issues are logged and tracked efficiently.