Data Centres

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State-of-the-art UK Data Centres

EBC Group’s primary data centre is situated within Telephone House, at Birmingham BT Tower. Which is the 3rd largest communication hub in the UK and our partnership with BT ensures we can provide unrivalled connectivity, resilience and latency.

The Birmingham data centre sits alongside our other high specification data centres based in the West Midlands and Bristol, providing an always-on facility, with no single point of failure. Uptime data centre tier standards are a standardised method to determine the availability and reliability of a data centre facility. Built to Tier 3 specifications the data centre has fully backed-up power supply and heating, ventilation and air conditioning (HVAC) systems, ensuring 99.982% availability for customers’ applications and data.

Latency, which is the delay before a transfer of data, is significantly reduced by the distance between a data centre and the core node. The more hops required, means the more gateways and interconnections that are required, with each adding further delay. The EBC Group data centre resides on a core node, meaning there are zero hops between EBC Group’s data centre and BT’s core network, which significantly reduces latency.

EBC Group’s Birmingham data centre has the highest levels of security which ensures your data remains protected, including being powered by a UPS system, backed up by a generator and safety systems including VESDA and Inergen.

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Availability uptime

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UK data centres

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Features and benefits

Connectivity

Direct connectivity to BTs Core Ethernet Network

Unrivalled latency

Extremely low latency due to presence in a global Internet Hub

Setup

Powered by a UPS system and backed up by a generator

Security

Highest levels of security, including biometric authentication and man-traps

Safety

Safety systems including VESDA and Inergen

Certified

Soc2, PCI DSS, HIPA and ISO accredited

EBC Group’s primary datacentre resides on one of the twenty UK BT core nodes, with direct low latency access in to BT’s 21CN network. EBC Group’s multiple datacentres are inter-connected by diversely routed ultra-high-speed fibre connections for resiliency, scalability and performance. Multiple internet breakouts co-exist in each location for maximum performance and availability.

EBC Group Group’s primary datacentre resides on the core node, meaning there are zero hops between EBC Group’s datacentre and BT’s core network, which significantly reduces latency. Our datacentres have the benefit of using multiple providers where the platform is agnostic and is determined by the provider’s compatibility.

EBC Group are a Gold Dell Technology Partner with our latest datacentre being a pure Dell EMC environment running on 14th Generation Dell EMC series servers. Utilising the very latest VMware based cloud virtualisation platform, EBC Group can offer scalable, high performance, geo-resilient cloud compute.

Multiple geo-located award-winning Dell EMC Hybrid storage arrays feature advanced automated tiered storage with automated failover technology to ensure client data is replicated in real-time across each datacentre. Intelligent deduplication and compression on both SSDs and HDDs make for great performance and maximum cost-savings.

Due to IO demand vs capacity the storage is configured with a hybrid approach making use of both solid state storage and spinning disks. This offers superior performance to an end user at far less costs than a typical on premise capital investment of this type.

EBC Group utilise a number of monitoring platforms to ensure a streamlined service guaranteeing the highest levels of uptime and performance. All hardware and network connectivity across all of our datacentres will be monitored and our datacentre team will be proactively alerted if there is an event outside of the defined tolerances. In addition to notifying the datacentre team, it is also used to notify clients via SMS alerts.

In addition to proactive alerts, it’s used as a reporting tool to present customers with easy to understand reports showing usage, trends, growth etc. Firewalling on a per client basis will be integrated into WatchGuard Cloud for visibility into inbound and outbound traffic. EBC Group at the service provider level will ensure the edge network is secured with decisions made based on the visibility available.

This enables EBC Group to obtain a high-level, aggregated “bigger picture” view of network activity that pinpoints top threats and trends, active policies and traffic patterns, and correlated views of top users and applications.

Datacentre backup and replication monitoring is integrated into Veeam’s Availability Console. Veeam Availability console is a central backup management solution which is used by EBC Group to monitor and report on client backups and replications.

Veeam’s Availability console is directly integrated into EBC Group’s service delivery system, which in turn automatically creates and assigns support tickets to ensure proactive resolution to backup issues are logged and tracked efficiently.

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