Mel Smith, Service Manager/DCEO at Worcestershire Association of Carers

Nothing was too much trouble and you took the time to understand our business

"We are a small charity yet we were made to feel so welcome, that nothing was too much trouble and you really took the time to understand our business. I have had nothing but positive feedback from every member of staff who has come in to contact with EBC Group. When you’re supporting people in difficult circumstance some days can be challenging and then a gremlin gets in your IT. This is when it’s reassuring to know that EBC is full of professional, friendly people who never make you feel like you’re wasting their time. We’re excited by some of the solutions you are introducing us to and looking forward to working with EBC over the coming months and years as we develop and grow our service."

Mel Smith, Service Manager/DCEO at Worcestershire Association of Carers

Louise Biffin, Chief Finance Officer at Twycross Zoo

EBC Group took the time to really know our systems and processes

"We are on a journey at Twycross Zoo to deliver our 20 year masterplan we were keen to source a provider who could grow with us and would understand the unique needs required by our organisation. EBC Group took the time to really know our systems and processes inside out, recommending solutions that would be pivotal in the continuing development of the business and supporting us on our journey of growth."

Louise Biffin, Chief Finance Officer at Twycross Zoo

Mark Tweddle, Managing Director at Jupiter Group

It’s been a very good partnership, and EBC Group are the only IT provider we work with

"It’s been a very good partnership, and EBC Group are the only IT provider we work with. They enhance what we do as a business and helped move us forward to achieving our goal of becoming the number one IT company in fresh produce. "

Mark Tweddle, Managing Director at Jupiter Group

Case study
Hanna Sebright, CEO at Midland Air Ambulance Charity

EBC offer exceptional value for money

"We were looking for an organisation that could take us to the next level of IT provision, and the synergies between Midland Air Ambulance Charity and EBC Group were obvious from the start. They offer exceptional value for money and support us in our commitment to keep our costs down, enabling us to re-invest as much as possible into patient care."

Hanna Sebright, CEO at Midland Air Ambulance Charity

Case Study
Tweedale Ltd

It is one of the best decisions we have made

"Putting all your faith into one company is always a risk, but Tweedale recently did just that, by giving all its IT, telephone and mobile contracts to EBC Group. This decision was not taken lightly, a lot of research, meetings and discussions were held, but having worked with the team at EBC from the start of 2018, it is one of the best decisions we have made. Although a small company ourselves, there is no discrimination on attentiveness or willingness to provide a first rate service. Need we say more."

Tracey Parbery, Company Secretary at Tweedale Ltd

Worcestershire Wildlife Trust

The technical team has been excellent throughout

"Worcestershire Wildlife Trust has been working with the EBC Group since October 2017. The team at EBC Group has managed a project to upgrade our server, update some of our IT equipment and complete the broadband connections across our offices. The technical team has been excellent throughout, whether remotely, through their technical support team, or on site."

Mike Perry, Head of Resources at Worcestershire Wildlife Trust

Black Country Housing Group (BCHG)

Your IT technicians have been brilliant

"The work done by your IT technicians has been brilliant, their attitude and attention to detail have been excellent and it has been a pleasure to work with them. "

Steve Kesterton, ICT & MIS Manager at BCHG

Mary Mocklow, Director, Talbots Law

Talbots Law receive new IT infrastructure and support

"Working closely with EBC Group has been key to delivering so much change in our IT infrastructure without disrupting the service we offer to our clients. We have been delighted with the support EBC Group has provided Talbots Law. We see ourselves as a service provider – not a law firm – and as such, maintaining a high level of customer care throughout the programme was critical. EBC Group did not let us down."

Mary Mocklow, Director at Talbots Law

Case Study
Graham Godber, Customer Service & IT Manager, Mainstay Group Ltd

I can’t recommend EBC Group enough

"I have been very happy with the way EBC have performed over the duration of this project, their engineers are very knowledgeable and happy to help out where they are needed. It’s been really beneficial have them come in and include my team with the project to impart some of their knowledge on. I can’t recommend EBC Group enough and when I compare them to who we used previously... I’m annoyed we didn’t find them sooner. "

Graham Godber, Customer Service & IT Manager, Mainstay Group Ltd

Case Study
James Hurley, IT Manager at DRP

A trusted and knowledgeable service provided for DRP

"EBC Group provide a trusted, knowledgeable service; very speedy and flexible. I love the fact that they are local and can respond both onsite and offsite. Their response times are phenomenal considering the work we expect them to do."

James Hurley, IT Manager at DRP

Case Study