Talbots Law

Talbots digitally transformed their workspace with the investment of £1million in a new state-of-the-art hosted infrastructure

  • The Challenge
  • The Approach
  • The Solution
  • Feedback

The Challenge

In light of the service provided from both their Managed Print and IT solutions, Talbots also looked to EBC Group to implement a new telephony service

Talbots Law are one of the leading law firms in the West Midlands,  working across 7 locations and housing over 200 employees. Relying on strategic partners like EBC Group, Talbots Law had previously invested in their IT, communications and print, as part of an encompassing Managed Service. 

The Approach

Actively consolidating hardware throughout their headoffice and local sites.

EBC Group began by scoping Talbots Law existing infrastructure, identifying aging hardware and software, including that Talbots Law were running on Windows Server 2008.

  • Leveraging EBC Group’s partnerships with industry leaders, such as Dell, Microsoft and VMware, EBC Group proposed the implementation of a hosted desktop environment, running on Dell EMC Server to provide scalability.
  • Complete disaster recovery capabilities, replicating all machines to secondary data centre, with new DR strategy.
  • Complete re-fresh of end-user kit to Dell Wyse Thin Client Technology for zero touch deployment.
  • Implementation of hosted telephony platform to replace out-dated ISDN lines.

The Solution

The private cloud offers more flexibility for our staff and the opportunity for them to work across any of our offices, or during time in court.

Talbots Law now benefit from a state-of-the-art infrastructure, with new systems that have allowed them to centralise and expand their operations to accommodate remote working.

  • Virtual desktop infrastructure connects multiple-end-user devices from any location for full remote working capabilities
  • Average savings of 55% on calls thanks to the new Swyx communications platform
  • Cloud solutions designed to accommodate flexible growth of up to 1000 users.
  • Solutions provide resilience, scalability and performance in line with Talbots rapid growth plans over the next 3 years.
  • Upgraded Windows 10 virtual desktops
  • Disaster recovery and production environment is managed and monitored 24/7 with a DR strategy written between EBC Group and Talbots

Talbots Law benefit from complete managed service