Success Stories

A Digital Leap Forward: How EBC Group Helped Coventry & Warwickshire Chamber of Commerce Modernise Their IT and Cut Costs

Written by EBC Group | May 27, 2025 8:30:00 AM

Having a secure, efficient, and future-ready IT infrastructure isn’t just a competitive advantage—it’s essential. That’s why Coventry & Warwickshire Chamber of Commerce embarked on a mission to transform their IT operations, boost cybersecurity, and drive better value for their members.

After a detailed and competitive tender process, EBC Group was selected as their new IT partner, topping the scores across all key areas including technical capability, compliance, and cost-effectiveness.

About Coventry & Warwickshire Chamber of Commerce:

The Coventry & Warwickshire Chamber of Commerce is a leading business support organisation dedicated to championing local businesses and driving economic growth across the region. With a strong network of members spanning various industries, the Chamber provides essential services, including business advice, networking opportunities, policy representation, and international trade support.

Committed to fostering innovation and digital advancement, the Chamber plays a pivotal role in helping businesses navigate challenges, embrace new technologies, and achieve sustainable growth. By continuously evolving its own operations, the Chamber sets an example for the local business community, ensuring it remains a forward-thinking and digitally enabled organisation.

 

The Challenge

With multiple offices and a strong client base, Parkinson Wright needed an IT environment that could support fast, secure and efficient workflows. But their aging on-premises server and hybrid setup using Citrix and Windows 10 were creating more problems than solutions.

 

 

The Solution

EBC Group delivered a comprehensive solution that addressed all of the Chamber’s pain points and set them up for future growth.

 

 

Seamless Transition, Strong Partnership

One of the Chamber’s biggest concerns was the potential disruption during the transition. Thanks to EBC Group’s well-structured and proactive migration plan, the process was quick and seamless.

Beyond the transition, EBC Group continues to support the Chamber with responsive helpdesk services, proactive monitoring, and regular health checks—ensuring that their IT infrastructure remains secure, scalable, and aligned with their evolving business needs.

 

The Results: Ready for a Digital Future

The partnership has already yielded powerful results for the Chamber:

✅ Improved performance across all departments

✅ A centralised, scalable IT infrastructure

✅ Increased cybersecurity and resilience

✅ Significant cost savings and better value

✅ A trusted technology partner for future growth


Moving Forward Together

The collaboration between EBC Group and Coventry & Warwickshire Chamber of Commerce is more than a service arrangement—it’s a strategic partnership focused on digital transformation and long-term success.

With the right technology, expert guidance, and future-proofed systems, the Chamber is now empowered to focus on what they do best: supporting businesses across Coventry and Warwickshire.

 

Full Case Study Available Here:

 

 

Coventry & Warwickshire Chamber of Commerce

Industry: Public Sector
Location: Coventry & Warwickshire