Managed Services for SMEs

Award winning managed services for small and medium sized companies (SMEs)

For SMEs looking to improve their IT and gain more value, EBC Group are an award winning managed service provider that can help small and medium sized companies reduce IT costs and gain access to new technologies.

We help hundreds of SMEs understand what part of their operation can be outsourced in order to help them work more effectively. Whether your company has 5 employees or 500 we can tailor our range of IT services and support to suit your needs and budget.

We understand that as a business decision maker you may not be ‘tech-savvy’ and can guide you through the best options for your business. Or if you have an existing IT team that you want us to work alongside we can recommend which parts of your operation could be outsourced.

As a Total Solutions Provider, our approach makes us different to most other IT providers and give SMEs. We are uniquely positioned to be able to provide all of your IT and technology without the need to outsource to a third-party.

From IT Support and cloud, to telephony, connectivity, print management and information management.

How can EBC Group help SMEs?

By planning, implementing and managing your IT we enable you to concentrate on running your business, whilst saving money on your key IT and technology services.

EBC Group are based in the West Midlands and have been helping small and medium sized businesses with their IT and technology for over 30 years. We understand the importance of IT to small and medium sized companies and provide bespoke solutions backed up by our experienced support team. We work in a wide range of sectors from Legal and Professional to Recruitment and Public Sector.

We believe in creating a partnership with our clients to deliver premium, bespoke solutions which keep our customers at the core of everything we do. We provide managed services to hundreds of companies across the West Midlands, providing premium services directly to thousands of users.

Features and benefits

Easy as EBC

Gain the simplicity of one provider for all your technology services, meaning a single point of contact and a single monthly bill

Understanding

By managing all aspects of your technology we will understand how your business works, meaning we can recommend new ways for you to innovate and improve

Monthly service

Because it’s delivered as a service you will benefit from being able to pay monthly, with the ability to add or remove users as you need

Total Solutions Provider

We can supply, implement and manage everything you need both on-site or in the cloud, including; IT Support, Cyber Security, Telephony, Print and Data Management

EBC Automate

EBC Automate provides your business with automated remote monitoring, patching and endpoint management alongside our award-winning helpdesk support

Award winning

As winner of UK Managed Service Provider of the Year, as well as being ranked in the Top 50 UK MSPs you can be sure that we know what we’re doing

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Managed Services for SMEs

Cloud computing is an attractive solution for SME’s as it allows them to keep up with rapidly moving technology at a fraction of the price. Cloud solutions enable businesses to simply transfer the responsibility of running on-premise hardware and software to a specialist provider, who manage all aspects of their IT, including menial time consuming tasks.

EBC Group offers an impressive portfolio of cloud solutions to SME’s. Having made significant investments in our private platform and data centres, enabling us to offer private cloud solutions, including email, disaster recovery, off-site backup and business continuity solutions.

Benefits of EBC Cloud:

  • Fully managed service
  • 2 private data centres based in the West Midlands
  • Reduction in hardware maintenance costs
  • No infrastructure hardware replacement or upgrade costs
  • Scalability that meets fluctuations or growth
  • Lower power consumption and utility costs
  • Maximum security and reliability
  • 24×7 live support
  • Simple monthly payment

Having the right communication technologies in place is vital to the running of any SME. Being able to connect with customers and suppliers is core to the success of a business, but a poor telephony and connectivity service can disrupt even the simplest of tasks.

EBC Group’s telephony and connectivity solutions are designed to simplify and lower the cost of communications, by bringing together voice, data and the Internet into one manageable solution.  Combining your telephony and connectivity services takes away the headache of relying on separate networks, systems and providers making the overall process more efficient and low cost.

EBC Group can provide:

  • IP telephony – on-site or hosted
  • VoIP and SIP solutions
  • Private leased lines
  • Business grade Wi-Fi solutions
  • Save money on your calls and lines
  • Unified communication solutions

SME’s commonly dismiss themselves as being in any real danger of cyber crime, considering themselves too small to register on the radar of hackers. In reality, SME’s are prime targets, holding a gold mine of financial and confidential data, which is often being held in out-dated systems leaving them wide open to attacks.

EBC Group provides the very best in cyber security that is specifically designed for SME’s looking to add a vital layer of protection to their business. Our intrusion protection technology offers real time protection against network threats, in addition to the most advanced filtering and anti spam systems available.  Hosted directly from EBC Group’s privately owned duel data centres, our full disaster recovery suite also provides SME’s with the peace of mind that their critical data is backed-up and fully protected.

EBC Group can provide:

  • Intrusion Detection
  • Anti-Virus
  • Anti-Spam
  • Business Grade Wi-Fi
  • Document Management System
  • Off-site Back-ups
  • Disaster Recovery

For SME’s, printing costs can add up if a clear strategy isn’t in place. To prevent these costs spiralling, a Managed Print Solution covers all aspects of a company’s printing actively saving both time and money.

EBC Group’s Managed Print offering allows SME’s to have more control and visibility of their printing, resulting in the overall amount of ink, paper and energy used.  Our Managed Print Services are designed to deliver long term cost savings, whilst improving the overall productivity surrounding your document workflows.

We can provide:

  • Sourcing and implementation of devices
  • Wide format and production printers
  • Fully managed service – iSense
  • Comprehensive Managed Print Service
  • Document capture and output
  • Print Control and management
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