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Simple steps to Digital Transformation

By Faisal Iqbal, Head of Special Projects at EBC Group

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Posted 01 Oct 2019

It’s no secret that technology is being used to create new business models, enhance existing products and services, and create more rewarding customer experiences. But some businesses are still reluctant to start their digital transformation journey-why? What holds businesses back isn’t the lack of willing to adopt new technologies, but a lack of digital strategy.

When faced with a world where technology can rapidly change from one day to the next, many businesses remain unsure about where to start when it comes to adopting technology for their own business needs. Equally, those businesses who have already adopted aspects of technology into their workplace, may still remain unsure on how to take this to the next level.

Whether you are at the start of your journey, or already established, every business, needs an IT strategy to align their business objectives with their technology.

But taking advantage of new technology and getting the most from your IT investments isn’t easy, with many businesses lacking a trusted advisor to call upon. Whether you’re new to the process or a seasoned IT professional, our five simple steps can assist you in creating an IT strategy for your business.

1. Outline business goals and objectives 

The primary function of your IT strategy is to support your business objectives. Start by outlining your business needs, goals and high-level objectives. Then identify the business capabilities that will be required over the period covered by the organisation's strategy. For example if your business objective is to double in size over next 5 years, your IT strategy needs to reflect this with its infrastructure.

2. Define your scope and timescales

It’s important that everybody involved understands both the purpose of your IT strategy and who is responsible for delivering it. Be consultative and meet with key people in your business units who will be able to tell you how they’re using technology, what their plans are and how your technology can support them. It’s also important to put a lifespan on your IT strategy and frequently review it. Organisations faced with fast changing markets may need to work on shorter time frames than those in more stable markets.

3. Review your existing infrastructure

Reviewing your existing IT infrastructure will help you define problems, see what’s working already and what can be improved. Determine the business capabilities that will take priority and assess the gaps between the current and required level. It is critical that you are taking into consideration the future needs of your business and how your infrastructure will need to perform during that period.

4. Create a roadmap

Start by defining an overall technology architecture, which is made up of the major software, hardware and other tools you’ll be using. Then consider any department-specific technology that might be required to meet business goals, like specialist financial or HR software. Lastly, think about how the parts in your architecture fit together, and what processes will determine their integration.

5. Define your metrics

It’s important to identify some key metrics and KPIs that you can use to benchmark and analyse the performance of your IT strategy over time. Since your IT strategy is supporting your business needs, you need to make sure that it is functional and cost effective.

EBC Group understands that piecing together a successful IT strategy can be difficult. Their experienced strategists and skilled implementers will help develop a plan that can be effectively implemented into your business.

As a total solutions provider, EBC Group can address all aspects of IT change, from initial scope, though to planning, implementation and on-going support.

Their partnerships with leading global technology brands ensure they are not only accredited to the highest standard but able to offer the best solution for your requirement. 

For more information, contact hello@ebcgroup.co.uk, or 0121 585 4400

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