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iSense Print Management
A guaranteed level of service, resolving potential print issues before you’re even aware
EBC Group’s iSense print service gives you a guaranteed level of quality, proactively resolving issues and providing automated toner, meter readings and maintenance alerts
iSense print service is a fully managed remote diagnostic system, which has been developed by EBC Group to proactively monitor and support all your print devices and give you maximum value from your assets. It will help you save the time and cost associated with managing your own print fleet, ensuring that your print devices are monitored and maintained everyday.
By using iSense you will experience longer device uptime and less ongoing mechanical issues. As well as hardware issues iSense takes control of all your toner reordering and meter reporting, saving you the time and money usually wasted organising and submitting toner and meter readings.
Features and benefits
Meter readings
Save time manually submitting meter readings, our iSense service will manage this for you remotely.
Monitoring
Print devices are continually monitored, ensuring longer device uptime and less on-going mechanical issues.
Automated toners
Never be caught without toner again, with automated toner alerts- toner will automatically be sent to your business when needed.
Error Alerts
Should an error occur, ‘error alerts’ will detect and resolve issues before your business is even aware.
Expert advise
You can be assured that our team of professional and expert print specialists are on hand to ensure you are getting the most from your print solutions.
Cost saving
Save both time and money on menial print maintenance with iSense , allowing you to invest in growing your business.
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Going beyond simple maintenance and support.
Although print is an integral part of any business, keeping on top of the maintenance and upkeep of devices at times can seem like a real headache
EBC Group’s print services go beyond what some other companies may include in their contracts, including automated toner and meter reading and maintenance alerts. iSense has been developed to assist in the way we service and maintain our print devices.
The proactive nature of iSense allows EBC Group to detect issues before they happen. As well as keeping your device running for longer it also alerts us when toner is needed and collects all necessary meter data.
Additionally our iSense servicing, includes remote diagnostic features and a proactive response which will help save your business the time and money usually associated with submitting meter readings and managing errors.
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