Twycross Zoo select EBC Group as new tech partner

05 November 2018, 11:48 GMT
By EBC Group

Award winning conservation charity, Twycross Zoo have selected managed service provider, EBC Group as their new IT and Telephony partner.

Having completed a thorough tender process, EBC Group were chosen above a selection of other providers to help Twycross Zoo invest and improve their current IT infrastructure, ensuring security and reliability as well as future proofing their systems. Investments will include; Managed IT Support, a new Backup and Recovery Solution, as well as plans to implement a VoIP telephony system and site-wide Wi-Fi solution via new leased lines connections.

Twycross Zoo reception

Mike Bridges, IT Divisional Head at EBC Group comments ‘‘we are absolutely thrilled to be welcomed on board as Twycross Zoo’s new IT and Telephony provider. Having taken their IT requirements to market, EBC Group were able to demonstrate our exceptional tech skills throughout each level of the tender process, which led to us being chosen at the primary Managed Service Provider for their IT Services.’’

The investment will ensure that the organisation benefits from state-of-the-art technology, providing the latest in back-up and recovery solutions, as well as providing cost savings via a new VoIP telephony system, Swyx, which will accommodate 70 users across the organisation. 

Louise Biffin, Chief Finance Officer at Twycross Zoo added ‘‘we are on a journey at Twycross Zoo to deliver our 20 year masterplan. We were keen to source a provider who could grow with us and would understand the unique needs required by our organisation. EBC Group took the time to really know our systems and processes inside out, recommending solutions that would be pivotal in the continuing development of the business and supporting us on our journey of growth.”

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