Is now the right time to review your digital strategy?
By Lucy Kaplan
If you’re planning your post-Covid IT working environment, talk to one of our specialists about a free IT audit
With all of the changes in attitudes towards previous working practices and different solutions being trialled over the past 18 months, now seems like the appropriate time for businesses to reconsider their digital strategy and bring it up to date with the new post-lockdown working climate.
A year and a half after the start of the COVID-19 pandemic and the first National Lockdown in the UK, so much has changed in the world of work and businesses have had to adapt quickly, making huge changes to their day-to-day operations to keep up with new ways of working. Many aspects of traditional ways of working have been brought into question, including where people should work, how they should interact and even how they should dress for work, with people fervently challenging the old status quo.
Such significant changes in working behaviours and habits due to the Coronavirus outbreak have brought a wave of digital transformation across a large number of different sectors. At the start of the pandemic, businesses had to react very quickly to equip their entire workforce with the hardware, software and connection solutions they needed to be able to work from home successfully on a full-time basis. At this point, companies were at various different stages on their remote working journeys.
The early adopters
Some were already semi-prepared for remote working when lockdown hit, with some of their colleagues already on flexible working contracts, and so already had the equipment and infrastructure in place to support it, whereas others had to start more or less from scratch. There was a huge increase in uptake of the use of video conferencing and chat software, with platforms such as Microsoft Teams and Zoom soaring in popularity. With these platforms replacing face-to-face client meetings, being able to use them without any connection hiccups became extremely important.
Houston, we have a problem…
Businesses started to find that they no longer had enough bandwidth to cope with this and so had to reassess the reliability and speed of their connection. Some found that the old infrastructure they had in place was starting to become overloaded and that managed cloud infrastructure was required now that their staff were regularly participating in hybrid or flexible working. Along with this came the need to increase their cyber security measures to ensure that all of their data was protected.
Looking to the future
Fast forward to Autumn 2021, it is time to look ahead to the future and develop a digital strategy aligned with this new way of working, adopting a proactive approach rather than a reactive one as we have seen in recent times. It is time for businesses to create a medium to long term plan which will ensure that their post-lockdown IT needs are fulfilled as well as preparing them for more changes in the same direction over the coming years.