Managed IT Vs Traditional IT Support

Much like a traditional service, such as a plumber or electrician, your IT Support Company will send someone to fix the problem as and when required, by which time data could be lost, downtime has incurred and productivity is reduced.

This traditional approach to IT maintenance means that although you are still managing your hardware and software, you are relying on someone to repair and fix your issues at their convenience.

Costs for repairs, consultations and hourly labour are unpredictable and leaves little room for accurate budgets, which could easily spiral out of control depending on the severity of the issue. Not only this, but your call-out technician has no history of working with your systems, which could take them longer to identify and fix the problems.

With the vast majority of businesses now relying on IT and technology to support and aid their daily processes, the event of an IT meltdown can be disastrous. A Managed Service relieves businesses of the burden associated with IT maintenance, in addition to providing them with the latest and most advanced technology.

A set monthly fee allows you to budget accordingly, whilst you take advantage of dedicated technical support, which keeps your systems up-to-date and running at maximum efficiency.  Most essentially a managed IT service gives you the peace of mind that can’t be matched by a traditional IT support service by working hard to identify potential challenges and threats to your systems and resolving any issues before they disrupt your employees or operations.