EBC Group IT support:
At EBC Group we understand that IT has changed a lot during the lockdown and technology that may have served you well prior to Covid-19 may fall short of any development plans you have moving forward, particularly if this includes on-going remote working.
Our Managed IT Support is designed to help your business get the most from your technology, providing expert advice and support when you need it most. This includes;
- Telephone & remote support with a 1 hour response time
- On-site support with an 8 hour response time (non-critical)
- On-site support with a 4 hour response time (critical)
- Automated Patch management
- Proactive 24/7 remote monitoring
- Endpoint management
- Inventory Scanning
Additionally, EBC Group recommends businesses now use this time to evaluate their current IT support with our FREE IT AUDIT which provides a clear overview of your current systems and solutions, whilst highlighting any recommendations that will support your IT and technology moving forward.