Mainstay- Print Solution

Mainstay were looking for a solution to reduce print costs and help overcome the inconvenience of maintaining their print devices and dealing with print issues. EBC Group implemented a managed print solution which consolidated their devices saving money and provides remote monitoring.

  • The Challenge
  • The Approach
  • The Solution
  • Feedback

The Challenge

When we were first approached by Mainstay Residential Ltd, they had been assigned the task of addressing their current print fleet and the overall cost of running this.

When we were first approached by Mainstay Residential Ltd, they had been assigned the task of addressing their current print fleet and the overall cost of running this.

His aim was to produce a report that would primarily identify a strategy to reduce their overall printing costs.

As a rapidly expanding company, Mainstay began to feel the strain as print volume increased each month, as well the time spent to keep abreast of essential maintenance tasks.

In addition to this, the increasing cost of toner and ink led mainstay to actively seek a print management solution that would reduce costs, whilst alleviating the time spent on menial printing tasks.

The Approach

Having approached a number of outside providers, Mainstay were introduced to EBC Group who’s unique and refreshing approach appealed to Mainstay’s own business approach.

Where other companies were only interested in replacing the existing machines, EBC Group proposed a solution that did not solely focus on the products, but on the continuing business needs of Mainstay.

Embarking on a thorough investigation of Mainstays print usage, EBC Group met with staff at all levels to get a real understanding of their roles, and the print volumes each department demanded.

From this, EBC Group suggested a solution that would consolidate all of their costly desk top printers to centralised multifunctional devices that would accommodate copy, scan and fax in addition to the print facility.

The Solution

Having introduced Mainstay’s new multifunctional devices to strategically placed locations, employees were able to take advantage of the new printing solution with immediate effect. The new devices allowed employees to not only print, but to also copy, scan and fax, without having to wait or queue to access the select machines with these capabilities.

Understanding the inconvenience of continually maintaining the print devices and dealing with menial print issues, means EBC Group now remotely monitor all of Mainstay’s multifunctional devices.

This allows EBC Group to identify when toner levels are low, when there is a fault with a machine and even takes the meter readings at the end of each month, leaving Mainstay to really focus on the job at hand.

Addressing Mainstay’s primary target of reducing print costs is an element EBC Group addressed every step of the way.From reducing wasted time waiting for expensive machines to copy, scan or fax, to automatically printing 2 sided and mono to reduce costly paper and ink waste, EBC Group ensured that Mainstay had a print solution that was both efficient and sustainable.

Since introducing Mainstay’s multi-functional devices, EBC Group are now set to introduce the 2nd and 3rd phase of their print solution.

Introducing further technology to control their usage, each Mainstay employee will be issued with a proximity card that will budget their usage, assigning costs to individual departments and even back to clients.

Identifying Mainstays future business needs, EBC Group automatically supplied multi-functional devices that had the ability to introduce additional scanning software.

Having future proofed Mainstay, they will now be able to introduce a document system that will allow them to easily, scan, store and access documents in the near future.

Mainstay Residential Ltd made considerable savings with a Managed Print Solution