Long standing EBC Group customer, Jupiter Group are continuing to invest in their IT and technology via the investment in the intelligent information management solution, M-Files.
Having previously partnered with EBC Group on a number of IT projects, Jupiter Group are continuing to move all business information toward a central platform that will eliminate paper, streamline processes and improve collaboration across its global locations.
Established in 2003, Jupiter Group is a grower, importer, exporter, packer and processor of fruits from all over the world. Its headquarters in Shropshire are home to over 100 members if staff and there are further operations worldwide in locations such as South Africa, Chile, India, Argentina and Central Europe. Jupiter Group is seeing great success and going through a period of rapid growth, with 127.5% average international sales growth over the past two years and ranking highly in the Sunday Times International Track 200 for 2018.
The company was facing a number of challenges relating to the way it managed documents and information across the group. Each department and office were using different systems and processes for managing the flow of information, resulting in information silos, disjoined and inefficient processes and a lack of collaboration across the organisation. There was also a heavy reliance on paper, and physical signatures were required for document approval.
‘‘EBC Group approached us to ask if we had considered a better solution to a problem that at that point, we weren't proactively recognising.’’ Said Mike Harris, Finance Director at Jupiter Marketing. ‘‘There was an historic mentality that because things had always been done a certain way, that was the way they should be done. It took an outside perspective from EBC to come in and tell us about M-Files, they took us through a demonstration and that started the ball rolling and planted the seed that to go from the size of company we were to the aspirations of the managing director, we would really need to review the process - and it rapidly became clear that M-Files was the way we needed to go.’’
Access to information, from the office to the field
In addition to removing paper from the organisation, and streamlining and automating document-centric processes, the M-Files solution is transforming the way Jupiter's employees can access and share information by enabling access anywhere, anytime, from any device.
"Many of our staff travel frequently, or literally work from the middle of a field," said Tweddle. "M-Files has a mobile app which allows out staff to work more efficiently as they can access information, complete tasks and approve documents without having to wait until they are back in the office. It also helps them collaborate better with colleagues in other departments or countries."
‘‘We are delighted to support Jupiter Group in their on-going transformation toward a digital workplace’’ said Richard Lane, Group Managing Director of EBC Group ‘‘working closely with M-Files, our in house team have been able to develop a solution that supports Jupiter Group’s ambitious plans to centralise all information, and ultimately become the number 1 IT company in fresh produce’’.
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