Jupiter Group

Jupiter Group was facing a number of challenges relating to the way it managed documents and information across the group. EBC Group introduced M-Files Information Management which has streamlined the way data is shared as well as dramatically lowering the use of paper throughout the business.

  • Video
  • The Challenge
  • The Approach
  • The Solution
  • Feedback

Video Case Study

The Challenge

Jupiter required a solution that could connect multiple business systems with key documentation across the business

Having previously worked with Jupiter Group on a number of IT projects, EBC Group recommended a solution that would address their existing issues with the way information was managed across the business.

As a company, they were still using traditional network shares to store business data. They had identified that there was a lot of duplicate, redundant and archive data stored on their network, making their document processes inefficient, as well a highlighting potential security issues.

They had also identified that there was a lot of physical documents being moved around the business, and as a result a lot of office space was being used to store these documents. Jupiter required a solution that could connect multiple business systems with key documentation across the business ensuring that users could access all the information they needed from one place, as well as improve how documents were shared.

The Approach

EBC Group recommended M-Files information management solution, which offered the functionality required to meet Jupiter Group's needs.

  • EBC Group ran a number of workshop sessions, with the first designed to engage with the management team to gain an understanding of how their business worked. This was followed by a session which worked with users from each department to understand departmental processes and the documentation that was being created.
  • EBC Group recommended M-Files information management solution, which offered the functionality required to meet their needs, as well the ability to further expand the benefits to other areas of the business.
  • EBC Group’s technical team began by designing a solution alongside Jupiter Group to store the business documents, streamline business processes through workflows and provide a secure way to share documents with clients and suppliers.

The Solution

Jupiter Group now have all documentation stored in a secure and auditable system.

  • After the successful implementation of M-Files, Jupiter Group now have all documentation stored in a secure and auditable system.
  • Employees benefit from automated task reminders created by management, which allows them to easily check on the task status.
  • EBC Group integrated the M-Files solution with the existing Sage X3 application, which means all sales orders and purchase invoices are linked to the related documents and information, such as product information, photos, quality check and logistics information, all accessed from a single location.
  • Jupiter Group have also implemented M-Files for HR, giving them a dedicated solution to manage HR Documentation and processes which ensures that employee data complies to the new GDPR regulations.
  • Jupiter Group’s employees are also benefiting from using the M-Files mobile app. From this, employees can access information, submit expense claims, complete tasks or approve documents without having to wait until they are back in the office.

Jupiter Group benefit from information management solution