IT Support Worcester

EBC Group is one of the largest and most respected providers of IT Support in Worcestershire. With offices across the Midlands, we deliver everything from award-winning help desk services to complete infrastructure design, management and implementation. We pride ourselves on offering our clients our expertise, excellent value and efficiency.

Whether you are a small business seeking an IT company that can offer additional knowledge and support, or a large organisation requiring a complete IT managed service, EBC Group will be pleased to help. We work with businesses of all sizes from a wide range of industries and sectors, from manufacturing and engineering to legal and professional services.

Managed IT Support

With over 25 years of professional knowledge and skills, EBC Group help plan, implement and manage your IT enabling you to concentrate on running your business. We use our skills to dramatically reduce your IT maintenance costs, helping increase quality and reliability of your infrastructure and systems.

Our specialist support team take responsibility for your IT and systems, providing 24/7 monitoring and regularly performing reviews and health checks. Whether it’s resolving issues remotely via our IT helpdesk or carrying out on-site support, EBC Group are an IT provider that you can truly rely on.

Operating across a wide range of industries and sectors, EBC Group have provided a comprehensive range of IT services to companies from simple IT support to complete infrastructure design and implementation.

IT helpdesk support

With continual help desk support for your business, you can be secure in the knowledge that our team will be on-hand to support your people. We don't charge for each support call or for call outs, meaning you will receive a fixed monthly fee with no unexpected extra charges. We have enabled many businesses to make savings that they can re-invest into their IT infrastructure and systems.

Our help desk service provides a more cost effective way to manage your IT support, and it is available 24/7. We take complete responsibility for your IT and technology systems, resolving issues remotely via our help desk, maintaining your IT infrastructure, monitoring your systems and carrying out on-site support. We monitor your systems constantly and regularly perform proactive reviews. Our regular system health-checks minimise the risk of any hardware failures and are much more efficient than traditional break-fix models.

IT helpdesk support for your employees

Whether you are currently operating an in-house IT team or outsourcing to a traditional IT support company, we can increase the quality and reliability of your service, whilst reducing your ongoing costs.

Proactive system maintenance

Real-time performance monitoring enables us to remotely and proactively address issues such as server and device failures, bandwidth clogs and connectivity issues.

Cost effective IT Support

A more cost effective way to manage your IT support allowing you to rely on a service that is available 24/7. Saving money and time that can be dedicated to improving and strengthening your IT environment.

No capital outlay

A fixed monthly fee means that your business knows how much you will pay each month. With no capital expenditure required, you can easily manage your IT budget

What our customers say

"We were looking to bring all our IT needs under one umbrella, including servers, PC's, print management and telephony. EBC Group offered a comprehensive solution and took time to understand our business needs."

Julian Powell, Business Director at HallmarkHulme Solicitors

Working in Worcestershire

For companies looking for IT support in Worcester, EBC Group are the leading IT provider for the Worcestershire area. We have been providing managed services and IT support to businesses in the region for almost 30 years and provide support to hundreds of organisations across a wide range of industries and sectors. EBC Group are heavily involved in the Worcestershire area, both supporting local clients with their IT and technology as well as getting involved with the local business community. We are proud Patrons of the Herefordshire & Worcestershire Chamber of Commerce and run a number of events and initiatives to support their members. We are also official IT partner and sponsor to Worcester Warriors and telephony & print partner to Worcestershire County Cricket Club.

We provide managed services and IT support to a range of organisations from different industries and sectors.

Legal

Legal

We provide managed services and IT support to a range of professional services businesses in Worcestershire including solicitors Thursfields, Parkinson Wright, Talbots Law and Hallmark Hulme.

Manufacturing

Manufacturing

We provide managed services and IT support to a range of manufacturers in Worcestershire including global manufacturer Titan Steel.

Leisure

Leisure

We provide managed services and IT support to a range of organisations in the leisure industry based in Worcestershire including luxury hotel chain Cotswolds Inns, and Worcester Warriors

Professional Services

Professional Services

We provide managed services and IT support to a range of Worcestershire based professional services businesses including estate agents Halls and Nicol & Co and housing association Mainstay