IT Support West Midlands

EBC Group can provide the ideal solution for companies looking for an IT provider in the West Midlands that offers high quality IT services and IT support. EBC Group have grown to become one of the most successful and respected workplace technology specialists in the West Midlands region.

Having a reliable IT system is crucial for the day to day running of all West Midlands businesses. Let EBC Group use our expertise to help reduce your IT day-day IT maintenance and running costs. Whether you are currently operating an in-house IT team or outsourcing to a traditional IT support company we can increase the quality and reliability of your service quality, whilst reducing your ongoing IT costs. We provide managed IT support to businesses’ across a wide range of industries and sectors in the West Midlands and will ensure that your business is protected and supported at all times through a more robust and proactive service than traditional break-fix models.

Managed IT Support

EBC Group are based near Birmingham in the West Midlands and we have built our reputation for delivering professional IT Support to businesses of all sizes, across a range of different sectors. With over 30 years of experience, you can rely on EBC Group to provide your business with reliable IT support that you can trust.

We don't charge for each support call or for call outs meaning you get a fixed monthly fee with no unexpected extra charges. We have saved a range of businesses from the West Midlands money on their existing support costs which they have then been able to re-invest into their IT infrastructure and systems.

Our fully managed, IT Support service comes at a fixed monthly fee, ensuring you will never receive an unexpected or inflated bill. 

We take complete responsibility for your IT and systems, whether resolving issues remotely via our helpdesk, maintaining your IT infrastructure, monitoring your systems or carrying out on-site support. We monitor your systems 24/7 and regularly perform proactive reviews and implement health-checks which minimises your risk of any hardware failures. 

What our customers say

"From our first contact with EBC Group we were, and have always been confident that we had sourced a partner that would have the capabilities and skill set to address our IT issues"

Stuart Taylor, IT Manager at Teacher Active

 

IT helpdesk support for your employees

With continual help desk support for your team, you can be safe in the knowledge that our team will be on-hand to support your people.

Proactive system maintenance

Real-time performance monitoring enables us to remotely and proactively address issues such as server and device failures, bandwidth clogs and connectivity issues.

Cost effective IT Support

A more cost effective way to manage your IT support allowing you to rely on a service that is available 24/7. Saving money and time that can be dedicated to improving and strengthening your IT environment.

No capital outlay

A fixed monthly fee means that your business knows how much you will pay each month. With no capex requirement you can easily manage your IT budget