IT Support Wolverhampton

Award winning IT support for companies in Wolverhampton

At EBC Group we provide a range of IT solutions and IT support to companies in Wolverhampton. EBC Group are an award winning IT and technology provider, who provide a comprehensive range of IT solutions. Our aim is to plan, implement and support your IT services seamlessly alongside you running your business.

EBC Group are heavily involved in the Wolverhampton area and already provide IT support and IT services to a wide range of companies based in the area. These include; manufacturer BST Supplies and Rolovet and Health and Safety Consultants RG Wilbrey. As well as providing managed services to Wolverhampton Racecourse we are also their commercial partner, sponsoring the EBC Technology Suite. For more information on our involvement with these businesses see our full case studies. 

Ladies on helpdesk in IT support office

Why choose EBC Group for IT Support?

As a total solutions provider we offer a comprehensive range of IT solutions. This varies from IT support to more complex infrastructure projects. Alongside these services, we are also a provider of telephony, connectivity, information management and managed print services.

Managed IT support involves an IT service provider taking responsibility for the management of an agreed set of services. Together we can define the services that your company needs and priorities. You can have as little or as much control and input into these decisions and management, as you would like. We offer a vast range of managed IT support packages and pay as you go services. There is a managed IT support package for all sizes of business and all levels of technical expertise, including support for your existing, in-house IT teams.

Our consultative approach allows businesses to make significant savings, which they can re-invest in their infrastructure and future proof their systems. 

Bespoke IT services

We understand that your time is precious, and you need a support service you can really rely on. Whether you’re looking for basic support, or a full infrastructure redesign and implementation, EBC Group can help and will provide 24/7 monitoring of your systems.

We believe companies across Wolverhampton can really benefit from our services. We are committed to helping businesses in the local area with their IT management. Using managed IT support enables you to get on with developing and running your business without the hassle and stress of also managing your IT systems. Together we can support our small businesses and we are excited to develop together. We have demonstrated the success of this type of partnership with existing client Talbots Law.

Talbots Law originally contacted us in regards to inconsistencies in their printing environment. Since then we have addressed their IT infrastructure, put in place a new telephony system and provided managed IT solutions. 

Other IT Support areas include:

Features and benefits

Monitoring

Proactive Server Monitoring

Patch Management

Fully automated Patch Management – Microsoft (Servers and Workstations)

Remote Support

Full remote access into all devices allowing fast resolution of issues

Performance

Performance reporting available for discussion with your Account Manager

Automation

Software Deployments, scripting for repeated tasks, pro-active maintenance

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none windows devices

See your IT Support costs

Why use our IT helpdesk?

Our Clients

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Partners and Accreditations

BT logo
Canon partner logo
Dell EMC logo
Microsoft logo
Swyx logo
Xerox re-seller logo
Kaspersky logo
Sophos logo
M-Files partner logo
VM Ware logo
Veeam logo
Watchguard logo
Xirrus logo
Cyber essentials plus logo
ISO logos