IT Support West Midlands

Award winning IT support for companies in the West Midlands

We can help West Midlands companies reduce IT support costs, increase efficiency and provide total peace of mind.

EBC Group can provide the ideal solution for companies looking for an IT support provider in the West Midlands that offers high quality IT services and IT support. EBC Group have grown to become one of the most successful and respected workplace managed services providers in the West Midlands region.

Having a reliable IT system is crucial for the day to day running of all West Midlands businesses. Let EBC Group use our expertise to help reduce your IT day-day IT maintenance and running costs. Whether you are currently operating an in-house IT team or outsourcing to a traditional IT support company we can increase the quality and reliability of your service quality, whilst reducing your ongoing IT costs. We provide managed IT support to businesses’ across a wide range of industries and sectors in the West Midlands and will ensure that your business is protected and supported at all times through a more robust and proactive service than traditional break-fix models.

Ladies on helpdesk in IT support office

Why choose EBC Group for IT Support?

EBC Group are headquarted in the West Midlands and we have built our reputation for delivering professional IT Support to businesses of all sizes, across a range of different sectors. With over 30 years of experience, you can rely on EBC Group to provide your business with reliable IT support that you can trust.

We don’t charge for each support call or for call outs meaning you get a fixed monthly fee with no unexpected extra charges. We work with a wide range of businesses in the West Midlands, helping them to save money on their existing IT support costs, which they have then been able to re-invest into their IT infrastructure and systems.

Managed IT Support

Our fully managed, IT Support service comes at a fixed monthly fee, ensuring you will never receive an unexpected or inflated bill. 

We take complete responsibility for your IT and systems, whether resolving issues remotely via our helpdesk, maintaining your IT infrastructure, monitoring your systems or carrying out on-site support. We monitor your systems 24/7 and regularly perform proactive reviews and implement health-checks which minimises your risk of any hardware failures.

Other IT Support areas include:

Features and benefits

Monitoring

Proactive Server Monitoring

Patch Management

Fully automated Patch Management – Microsoft (Servers and Workstations)

Remote Support

Full remote access into all devices allowing fast resolution of issues

Performance

Performance reporting available for discussion with your Account Manager

Automation

Software Deployments, scripting for repeated tasks, pro-active maintenance

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none windows devices

See your IT Support costs

Why use our IT Support Helpdesk?

Our Clients

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Partners and Accreditations

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