IT Support Solihull

Award winning IT support for companies in Solihull

With headquarters located in the South of Birmingham, we specialise in providing managed IT support to companies in Birmingham and surrounding area.

We provide IT support and managed services to a wide range of companies located in Solihull including; pension scheme providers Atkins Trustees. Read our case studies to see how we have helped our clients.

Ladies on helpdesk in IT support office

Why choose EBC Group for IT Support?

Based in the West Midlands, EBC Group have been an provider of IT and managed services for over 30 years. Delivering professional support to companies of all sizes. 

As a total solutions provider, we can offer a comprehensive range of IT solutions, from basic support to complete infrastructure design and implementation. Our consultative approach allows businesses to make significant savings, re-investing in their infrastructure and systems to bring them to the forefront of technology. 

Our specialist team takes responsibility for your IT and systems, monitoring your systems 24/7 and regularly performing proactive reviews and health checks. Whether its resolving IT issues remotely via our helpdesk, monitoring your systems or carrying out on-site support, EBC Group provide a service you can truly rely on.

Other IT Support areas include:

Features and benefits

Monitoring

Proactive Server Monitoring

Patch Management

Fully automated Patch Management – Microsoft (Servers and Workstations)

Remote Support

Full remote access into all devices allowing fast resolution of issues

Performance

Performance reporting available for discussion with your Account Manager

Automation

Software Deployments, scripting for repeated tasks, pro-active maintenance

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none windows devices

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Why use our IT helpdesk?

Our Clients

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Partners and Accreditations

BT logo
Canon partner logo
Dell EMC logo
Microsoft logo
Swyx logo
Xerox re-seller logo
Kaspersky logo
Sophos logo
M-Files partner logo
VM Ware logo
Veeam logo
Watchguard logo
Xirrus logo
Cyber essentials plus logo
ISO logos