IT Support Bromsgrove

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Award winning IT support for companies in Bromsgrove

Providing a range of IT services and IT support to companies in the Bromsgrove area, EBC Group have grown to become one of the most successful and respected workplace technology providers in the area.

We provide IT support and services to a wide range of companies based in Bromsgrove, including; signage and digital company, Image Technique, steel supplier, UKF Stainless and security solutions provider, GMS Group. See our case studies.

Why choose EBC Group for IT Support?

With over 30 years of professional knowledge and skills, EBC Group can help you plan, implement and manage your IT enabling you to concentrate on running your business. We use our skills to dramatically reduce your IT maintenance costs, helping increase quality and reliability of your infrastructure and systems.ms.

Our specialist support team take responsibility for your IT and systems, providing 24/7 monitoring and regularly performing reviews and health checks. Whether it’s resolving issues remotely via our IT helpdesk or carrying out on-site support, EBC Group are an IT provider that you can truly rely on.

Operating across a wide range of industries and sectors, EBC Group have provided a comprehensive range of IT services to companies in Bromsgrove, from simple IT support to complete infrastructure design and implementation.

Our other IT Support areas include:

Features and benefits

Monitoring

Proactive Server Monitoring

Patch Management

Fully automated Patch Management – Microsoft (Servers and Workstations)

Remote Support

Full remote access into all devices allowing fast resolution of issues

Performance

Performance reporting available for discussion with your Account Manager

Automation

Software Deployments, scripting for repeated tasks, pro-active maintenance

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none windows devices

See your IT Support costs

Why use our IT helpdesk?

You can rely on us to take responsibility for your IT systems, monitoring them on a 24/7 basis and conduct regular health checks and proactive reviews. We can resolve issues remotely from our IT support helpdesk and visit your workplace to carry out on-site support. Our IT technicians are fully-qualified to carry out their duties and are based at our Birmingham head office. No matter when an issue comes to the fore, you can count on us to act quickly and do everything in our power to resolve it at the earliest opportunity.

Our proactive system maintenance services allow us to address issues including bandwidth clogs, connectivity problems, device failures and server issues remotely, stepping in to offer on-site support whenever needed. We monitor performance in real-time so we can identify issues quickly and put solutions in place to minimise business disruption.

Our cost-effective IT support services are designed to give you the reliable support you require no matter when an issue is discovered. The savings that our services bring can be used to improve your IT environment and make your company even more efficient.

No capital outlay enables you to plan your IT budget effectively. You only need to pay a fixed monthly fee, which means you don’t need to worry about spending more than you can afford. What’s more is that helps you plan ahead and budget more confidently.

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