IT Support Black Country

Award winning IT support for companies in Black Country

As proud managed service provider to companies in the Black Country for over 30 years, EBC Group is at the very heart of the region, providing the latest in IT and technology as well as expert services and advice.

EBC Group are proud members of the Black Country Chamber of Commerce and work closely with companies helping them to improve their IT. We provide managed IT support to a wide range of companies in the Black Country region including; Wolverhampton Racecourse, Talbots Law and Harco Engineering. See our case studies. 

Ladies on helpdesk in IT support office

Why choose EBC Group for IT Support?

Working in partnership with our clients, EBC Group have provided a host of solutions to companies across the Black Country, using our expertise to dramatically reduce IT maintenance costs and increase the quality and reliability of their systems.

Having invested significantly in our privately owned dual data centres, one of which is based locally in our Black Country based head office, means we can provide full failover and ensure constant access to your data and systems 24/7.

Whether you require an on-premise or cloud based solution, we can work with you to deliver a secure and high performance solution. 

Our other IT Support areas include:

Features and benefits

Monitoring

Proactive Server Monitoring

Patch Management

Fully automated Patch Management – Microsoft (Servers and Workstations)

Remote Support

Full remote access into all devices allowing fast resolution of issues

Performance

Performance reporting available for discussion with your Account Manager

Automation

Software Deployments, scripting for repeated tasks, pro-active maintenance

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none windows devices

See your IT Support costs

Why use our IT helpdesk?