IT Support Black Country

Award winning IT support for companies in Black Country

As proud managed service provider to companies in the Black Country for over 30 years, EBC Group is at the very heart of the region, providing the latest in IT and technology as well as expert services and advice.

We provide managed IT support to a wide range of companies in the Black Country region including; the Black Country Chamber of Commerce, Wolverhampton Racecourse and Talbots LawSee our case studies. 

Ladies on helpdesk in IT support office

Why choose EBC Group for IT Support?

Working in partnership with our clients, EBC Group have provided a host of solutions to companies across the Black Country, using our expertise to dramatically reduce IT maintenance costs and increase the quality and reliability of their systems.

Having invested significantly in our privately owned dual data centres, one of which is based locally in our Black Country based head office, means we can provide full failover and ensure constant access to your data and systems 24/7.

Whether you require an on-premise or cloud based solution, we can work with you to deliver a secure and high performance solution. 

At EBC Group, we offer a wide range of outsourced IT services to suit your business needs, including helpdesk supportcyber securitycloud computingnetwork management and connectivity. Find out about all of the benefits of outsourcing your IT.

Our other IT Support areas include:

See your IT Support costs

Features and benefits

Monitoring

Proactive Server Monitoring

Patch Management

Fully automated Patch Management – Microsoft (Servers and Workstations)

Remote Support

Full remote access into all devices allowing fast resolution of issues

Performance

Performance reporting available for discussion with your Account Manager

Automation

Software Deployments, scripting for repeated tasks, pro-active maintenance

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none windows devices

Why use our IT Support Helpdesk?

Our Clients

Success Story

New IT and connectivity help to modernise Air Ambulance’s communications

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Partners and Accreditations

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Canon partner logo
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Microsoft Silver Partner Banner
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