IT Support Birmingham

Award winning IT support for companies in Birmingham

With headquarters located in the South of Birmingham, and our primary data centre situated in Birmingham city centre within Telephone House, at Birmingham BT Tower, we specialise in providing managed IT support to companies in Birmingham and surrounding area.

With our help, you can focus on what you do best, safe in the knowledge that your IT is being managed by specialists with vast experience and expertise in planning, implementing and supporting IT solutions for businesses of all sizes.

Managed IT is a practice that enables you to outsource IT management responsibilities and functions to another company in order to boost the quality and efficiency of your operations whilst reducing expenses. At EBC Group, we have an excellent track record when it comes to providing managed IT services to SMEs and have the resources and experience needed to deliver where our competitors can’t.

EBC Group's IT Support helpdesk

Why choose EBC Group for IT Support?

As an integrated provider we can provide a range of IT services including IT support. This gives you the benefit of only needing to work with a single provider and gives you simplicity as well as saving time and money. Our IT helpdesk will provide you with the essential support service that your business needs. To help you understand your current and future IT requirements we can provide you with a free, no obligation IT audit and quote

With 30 years of experience to draw upon and provide managed services to clients across the UK. EBC Group is a Total Solutions Provider that can give you the full range of IT and technology solutions you require without ever outsourcing to third-parties. We provide bespoke IT solutions based on your specific needs whilst enabling you to benefit from the latest developments in IT and technology. Everything is securely hosted in your own private cloud environment at our own UK data centre which is fully replicated to a secondary site. This allows us to provide you with round-the-clock immediate access to data, applications and systems.

A range of IT services

We offer a wide range of IT solutions from full infrastructure projects through to IT support. Our services include everything from, cloud hostingcyber security, disaster recovery, Wi-Fiprint and data services, telephony and connectivity. Our comprehensive range of IT solutions allows us to cater for companies seeking out basic IT support as well as businesses in need of comprehensive infrastructure design and implementation. We can help you re-invest your systems and infrastructure to put you at the cutting edge of technology.

Features and benefits

Monitoring

Proactive Server Monitoring

Patch Management

Fully automated Patch Management – Microsoft (Servers and Workstations)

Remote Support

Full remote access into all devices allowing fast resolution of issues

Performance

Performance reporting available for discussion with your Account Manager

Automation

Software Deployments, scripting for repeated tasks, pro-active maintenance

Inventory Scanning

Inventory scanning via Network Probe. Probe to monitor none windows devices

See your IT Support costs

Why use our IT helpdesk?

Our Clients

Arrange a FREE IT Audit for your business

Get your free consultation

Partners and Accreditations

BT logo
Canon partner logo
Dell EMC logo
Microsoft logo
Swyx logo
Xerox re-seller logo
Kaspersky logo
Sophos logo
M-Files partner logo
VM Ware logo
Veeam logo
Watchguard logo
Xirrus logo
Cyber essentials plus logo
ISO logos