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Managed IT Services

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Reduce costs, increase efficiency and provide total peace of mind with Managed IT Services

Having a reliable IT system is crucial for the day-to-day running of your business. EBC Group’s managed IT services will manage and maintain your key IT systems, leaving you to concentrate on your business. Take our free IT audit and see how our services enable your business to dramatically reduce IT costs, increase efficiency and gain total peace of mind.

Stop for a moment and imagine a world where your systems are all running smoothly. Where regular preventative maintenance and pro-active diagnosis of your network means you’re never waiting for an engineer to arrive. Where your employees can access the technology they need, when and where they want to, with no frustrating glitches or buffering getting in the way.

Stop imagining, this is the reality with managed IT services.

EBC Group offer a range of flexible accredited IT managed services, from outsourcing a single element of your IT to a full infrastructure outsource.  We have a wealth of experience delivering IT managed services across a wide range of sectors. 

Whether you are a small business seeking an IT partner who can offer additional expertise and support or a large organisation requiring a complete IT managed service.

Why EBC Group?

EBC Group will tailor a range of services to best fit your organisation’s needs, providing you with a commercially viable solution, which enhances your technology, typically for less than you are currently spending.

Organisations across a variety of sectors including commercial, manufacturing, leisure and the public sector are benefiting from our specialist solutions and cloud services.  We provide managed IT and IT support to organisations across the region and have over 30 years experience in helping SMEs make their IT and technology more efficient and cost effective.

IT Audit

Has your IT system run out of steam? How long has it been since you really gave it a good check-up? Having a stable and efficient IT infrastructure is crucial to the running of any successful business. It’s no secret that having a better IT and technology system in place can have a direct impact on overall productivity and business growth.

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EBC Group offered a comprehensive solution and took time to understand our business needs, both for now and the future. In addition, the installation and support process has been excellent.

Julian Powell Business Manager , Hallmark Hulme

Managed IT Services

Our Managed IT services ensure that both your infrastructure and team are fully supported:

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What are the benefits of a managed IT service?

Managed IT services radically reduce costs for small and medium sized businesses. There’s no need to recruit, train and employ an in-house IT manager, you’ll be at less risk of costly downtime, and the agreed rate you’ll pay will turn a potentially unpredictable expense into a fixed cost.

As well as reducing costs, managed IT services bring with them a range of other benefits. Proactive maintenance spots issues before they arise, and you’re never at risk of falling behind with software and hardware updates. With data security a key consideration, the data centres and network infrastructure of a managed service provider are incredibly robust. Constant surveillance makes data breaches much less likely.

 

How can EBC Group’s IT Managed Services help?

As a total solutions provider we are able to offer your organisation the benefit of outsourcing a wide range of services, including data storage, disaster recovery and infrastructure. By outsourcing your IT to EBC Group’s private cloud you will have your own private dedicated hosted infrastructure, which will provide your business with the latest equipment, which is not shared and will be able to cope comfortably as your organisation grows without the need to continually re-invest.

We are recognised leaders when it comes to managed IT services. We’ve been proud to work with a range of dynamic businesses across all sectors.

We promise to reduce your IT maintenance and running costs, while at the same time increasing the effectiveness and reliability of your IT infrastructure. Your business will be protected and supported at all times, with our pro-active approach that identifies problems before they arise.

Our fully managed IT services come at a fixed monthly fee, so there’s no nasty surprises. You get up to date, fully supported IT services at a fixed price, allowing you to concentrate on what really matters to your business.

We’ve been established for over 30 years, and our success is built on delivering high-quality services to growing businesses. Over the years we’ve been honoured with a range of awards in recognition of how we go the extra mile for our clients.

Remote monitoring management tools enable us to effectively manage your IT requirements and enable our technicians to monitor multiple workstations and IT systems simultaneously. We can also quickly resolve your issues before your business or people become aware and these issues impact on your business or productivity. Remote monitoring also means we can automate scheduled maintenance tasks on your IT systems.

24/7 remote monitoring

Utilising our ‘real time’ 24/7 remote monitoring software, we offer a fully managed IT service that proactively identifies, prevents & resolves IT issues before they cause headaches for your business. This non-intrusive form of 24/7 IT support often results in IT issues being resolved before your business is even aware.

Benefits

  • Round the clock – 24/7 monitoring of devices
  • Remote and onsite maintenance services
  • Rapid diagnosis through monitoring data
  • Response priority over regular customers
  • Complete reporting and analysis
  • Greater transparency into IT performance and planning

Many organisations don’t have the resources to manage their own IT effectively, their time and money could be better utilised by investing in other areas of their business. Many wish to benefit from new IT systems, software and applications but without the hassle and cost that comes from having to support them.

If your business is looking to reduce IT costs and the headaches associated with managing your IT systems and infrastructure then IT outsourcing could be the perfect solution. Providing you with all the benefits you would associate with your own IT department but for a fraction of the cost.

The management of technical IT support, hardware monitoring, disaster recovery and data backup requires significant resources and investment. Our outsourced IT solution offers your business complete IT support and network management for a fixed monthly cost. We will become your IT partner – a virtual version of having your own IT department. Simply put it’s like having your own in-house IT department but with the benefit of broader expertise, resources, industry accreditation and experience that comes with being a dedicated IT service provider and most importantly at a fraction of the cost.

 

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