EBC Connect

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High bandwidth, low latency, uncontended, private and fixed capacity circuits

EBC Connect provides high bandwidth, low latency, uncontended, private and fixed capacity circuits delivered from EBC Group’s core network to a client’s site with or without internet connectivity.

Each service is protected by a fully managed 24/7 Service Level Agreement covering: service, performance, availability and time to fix. The service configurations available over EBC Connect comprise of:

Internet access only: a single Ethernet connection between the end-user and the internet.

Converged internet and cloud connectivity: where a single Ethernet connection provides both connectivity to the internet

Point-to-Point Leased Line Services: where a dedicated, private, fixed capacity circuit is delivered point to point between a clients’ nominated sites.

Man and woman in office holding tablet with Wi-Fi

Connectivity options

We provide connectivity at the following levels:

100Mbps Fibre
1Gbps Fibre
10Gbps Fibre
EFM (aggregated copper pairs)
FTTC GEA Ethernet

See your Connectivity costs

Connectivity Solutions

EBC Connect is available at 3 levels, enabling you to choose the best option for how you want to manage your connectivity

Provides your business with a high-speed unmanaged Point to Point (P2P) internet access, in which you manage your own hardware and monitoring.

You will receive a high speed internet connectivity offered in increments of 10 MBPS (up to 100MBPS) and increments of 100MBPS up to 1GBE (depending on location).

Your business takes on the responsibility of managing the installation of your on-site router and fault diagnostics, providing you with a high degree of flexibility at lower cost.

Features & Benefits:

Flexibility to use and manage own hardware.
Lower price than a fully managed service.

Our DIA+ service enables you re-route some of your connection capacity via a 2^nd port into our data centres, this will enable you to access a range of EBC Group’s hosted services.

Direct P2P connection into EBC Group Primary data centre with fully managed internet service. Offering bandwidth speeds ranging from 10 Mbps to 10BGE (depending on location).

We will provide your business with end-to-end monitoring of your connection, including SMS fault alerts if packet loss, latency or jitter fall outside of the pre-defined tolerances.

EBC Group will provide a managed Cisco Customer Premises Router which serves as an access and routing device.

Monthly reporting provided on your connectivity including network performance and bandwidth capacity.

Features & Benefits:

Configuration and dispatch
Installation
Maintenance including replacements and upgrades
Monitoring and fault alarm
Fault diagnostics
On-site fault diagnostic work

We provide your business with the assurance of enhanced service availability levels, meaning you can focus on running your business. Ongoing support of your business-critical applications and high protection against unforeseen network incidents.

Our Managed Resilient Access is designed to ensure that no single point of failure exists throughout your connection whether in customer equipment, building entry points, circuits or data centre.

Multiple entry points at the clients site prevents a single point of failure and decreases pinch-points on the client’s side.

Using multiple data centres will add resilience so that if for any reason one suffers an issue your traffic will automatically flow via the failover circuit.

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