Understanding the inconvenience of continually maintaining the print devices and dealing with menial print issues, means EBC Group now remotely monitor all of Mainstay’s multifunctional devices.
This allows EBC Group to identify when toner levels are low, when there is a fault with a machine and even takes the meter readings at the end of each month, leaving Mainstay to really focus on the job at hand.
Addressing Mainstay’s primary target of reducing print costs is an element EBC Group addressed every step of the way.From reducing wasted time waiting for expensive machines to copy, scan or fax, to automatically printing 2 sided and mono to reduce costly paper and ink waste, EBC Group ensured that Mainstay had a print solution that was both efficient and sustainable.
Since introducing Mainstay’s multi-functional devices, EBC Group are now set to introduce the 2nd and 3rd phase of their print solution.
Introducing further technology to control their usage, each Mainstay employee will be issued with a proximity card that will budget their usage, assigning costs to individual departments and even back to clients.
Identifying Mainstays future business needs, EBC Group automatically supplied multi-functional devices that had the ability to introduce additional scanning software.
Having future proofed Mainstay, they will now be able to introduce a document system that will allow them to easily, scan, store and access documents in the near future.