« Back to Print Solutions

iSense Print Service

Although print is an integral part of any business, keeping on top of the maintenance and upkeep of devices at times can seem like a real headache.

EBC Group’s iSense print service gives you a guaranteed level of quality, proactively resolving potential print issues before you’re even aware, in addition to including automated toner and meter readings and maintenance alerts.

Why choose iSense print service?

iSense print service is a fully managed remote diagnostic system, which has been developed by EBC Group to proactively monitor and support all your print devices and give you maximum value from your assets. It will help you save the time and cost associated with managing your own print fleet, ensuring that your print devices are monitored and maintained everyday.

By using iSense you will experience longer device uptime and less ongoing mechanical issues. As well as hardware issues iSense takes control of all your toner reordering and meter reporting, saving you the time and money usually wasted organising and submitting toner and meter readings.

iSense gives businesses a guaranteed service, proactively identifying and resolving potential printing issues before your employees are affected. iSense print service is available at 2 levels.

Select a section

  • iSense Menu Button
    iSense
  • iSense Lite Menu Button
    iSense Lite

"The managed print solution EBC Group have introduced to us has made us more efficient in all areas. The implementation of the devices has been so easy."

Phil Johns, Director at Mainstay Residential Ltd

iSense Section

iSense

Remote diagnostic monitoring

Detect and resolve issues before your business is even aware

iSense

Our print services go beyond what some other companies may include in their contracts, including automated toner and meter reading and maintenance alerts. 

iSense has been developed to assist in the way we service and maintain our print devices. The proactive nature of iSense allows EBC Group to detect issues before they happen. As well as keeping your device running for longer it also alerts us when toner is needed and collects all necessary meter data.

  • Automated meter reading
  • Proactive monitoring and response
  • Threshold alerts
  • Automated toners
  • Print fleet monitoring
  • On device service call*
* Selected devices only

Close this section

iSense Lite Section

iSense Lite

Our basic iSense model

Includes automatic toner and meter readings

Lite offers a basic version of our iSense servicing, including remote diagnostic features and a proactive response which will help save your business the time and money usually associated with submitting meter readings and managing errors.

  • Automated meter reading
  • Proactive monitoring and response
  • Threshold alerts
  • Error alerting

Close this section